Testimonials from Happy Customers
There is nothing more rewarding than a happy customer. For this reason,
we at Summers Plumbing Heating & Cooling constantly strive
to not only meet, but exceed the expectations of those we work with. To
see for yourself the relationships with build and quality of our service,
just read through our reviews below.
I'm not easily impressed but yesterday you sent a Mr Crockett to change out my water heater. I was very impressed! This guy really went above and beyond. Our house was built with various problems with workmanship. This causes a big headache for anyone changing the water heater. Mr Crockett worked for about four straight hours to get it right. Thank you Mr Crockett. . .it's good to know some people still care. - Elise F.
Chris is a a real asset. He was great. Very accommodating with my questions. Helped me a lot wit the questions and my options. Really took the time with me - Ron S.
It went great. Very nice young gentleman (Kris Casebolt). He explained everything. Very happy with service and would recommend Kris to others. - Rick G.
I was super impressed by both Thomas and Jeremy. I really appreciate that your company is so customer oriented because a lot of companies are not. I've had nothing but great interactions with you all. - James E.
First time I used Summers and was very impressed with Jeremy and the overall experience. He was very patient and answered all my questions. I will refer Summers to others. - Carolyn T.
Russ did a great job, he found the problem and solved it. He explained everything and even showed up earlier. - Joe A.
Would like to give our testimony in regards to the Franklin office of Summers Plumbing, Heating, and Cooling Service Rrep. that came to home today January 8, 2013. He done a through check on our water heater and the rest of our plumbing. He also advised some recommendations on some of the plumbing, we have two outside faucets that are leaking and advised they need to be replaced at some point and time. Due to the hardest in our water he recommended we purchase unit called Easy Water to help eliminate this problem. The rep. was very courteous and gave us some advise at the same time. Thank you for your services. We are glad we have used you and have a service contract - David & Sharon J.
I originally called for a furnace tune up on my 30yr old furnace. I received great service from Shane, the field supervisor at your Summers Franklin Plumbing, Heating, and Cooling location. We ended up purchasing a new furnace and water heater from the Summers in Franklin this past weekend. The guys who came to the house were courteous, professional and answered all of my questions. They even put up with my dog who brought them every toy he could find in the house and drop it at their feet. :) Unfortunately, nothing is ever easy when it comes to my home and they need to come out again to do some follow up work on the thermostat connection. I know it was frustrating trying to figure out the issue, but through it all they had a great attitude and were very accomodating. I would recommend their plumbing, heating, and air conditioning to anyone needing service or a new unit. - Erika B.
Nice and comfortable. Planning on keeping the sign in my yard and promise to make my neighbor buy a new AC too. The two guys that came [Andrew Cronin and Eric Mullis] were very polite and courteous. - Joseph N.
Ed is a very wonderful man. He did a fantastic job and I will recommend him. - Sarah R.
The gentleman that came out to my residence [Thomas Wilson] is a great representative of your company. Any time I would need work on my furnace or air conditioner, he will be requested. - Natalie E.
I've been with your company for years and everyone you send to my home is great, but Thomas Wilson is one of the best. I'm very impressed with him. - Dave F.
Jeremy See is very sweet and gave us a few options. Very happy with our service and all of the Summers techs, but especially Jeremy. - Tom G.
I'm very happy with Mark Cox. He was nice and informative, and he did a great job. - Tom G.