The guys have all been great. Quick responses and they were all great and polite. Just fantastic. - Jim S
Chris was very quick and came out right away. He was very honest and gave us lots of suggestions. He was just wonderful! - Jodi M
John N. came out today to replace a leaking valve under our sink. He did a great, professional job. Appreciate his work. - Tom A.
Vaughn is awesome and does a great job. He even called this morning to check on us! - Terry D.
Aaron was patient, friendly and did a wonderful job! - Pinkie E.
I wanted to thank you all for saving our basement. The guys were amazing and did a fabulous job! - David T.
I would recommend John Brown for any of your plumbing needs. He was efficient and extremely helpful with our situation. Summers is a great company to work with. - Joshua Lehman
Dustin and John have been fantastic and have done a great job. Very impressed with them! - Michael J.
Rick was awesome and we greatly appreciated his help. We appreciated that you sent him and got it taken care of so quickly. - Claire F.
Dustin and John N did a great job. The level of professionalism, work and friendliness is top notch. A great feeling after they leave knowing that everything is taken care of and if anything does go wrong you stand by it! - Art K.
Vaughn is absolutely amazing! He has been out a few times and he goes above and beyond to take care of everything. He does a lot of extra stuff. We really respect his knowledge. - Erik & Christi S.
I had low water pressure issues in my home and had my water softener replaced today with Zach. He was great! Very nice and professional. Extremely knowledgeable about the services he provides. His help today exceeded all of my expectations. He did an awesome job explaining everything to me and got me a great deal on the work. I wouldn't use anyone else. Zach really went above and beyond. I am very happy with the Summers experience once again. Thank you Zach! I really appreciate all of your help. - Promise M.
Clint and Aaron did an excellent job on our tankless hot water heater. Clint was very knowledgeable and answered all of our questions throughout the process. They were extremely professional, polite, and honest. I will be calling on Summers again for my plumbing needs! - Michelle and Brian S.
Due to a referral from the previous home owner, I signed up for an annual checkup on our HVAC and plumbing systems 2 years ago. During that time, I found that not only does Summers employ professional, courteous and through technicians, but their front office staff is second to none when it comes to being friendly and understanding in time of need. I refer to them as Director's of 1st impressions! When it came time to replace our furnace, AC and water heater, there was no doubt that Summers would be my contractor of choice. Hats off to Zack B, Chris D. Angelic E., & Hannah for being "Best in Class" in what they do! - Art K.
When I needed prompt service on my drain, Rick delivered. He arrived on time and presented himself in a polite and courteous manner. He was thorough, efficient and informative. Thanks Rick for your professionalism and excellent service. I am now a loyal customer and big fan. - Leslie
Jimmy did an outstanding job. Very polite and explained everything to me about the visit and the tune up. - Geralyn D.
Clint was fantastic during my family's emergency. Last Saturday I found water in my crawl space. I called a few other companies' "emergency" lines only to be told that the soonest they could come out would be Monday (2 days later!). Summers was the only company that actually put me in contact with a real plumber. Clint arrived at my home within the hour, assessed the problem, determined that it truly was an urgent situation, and began to fix it right away. From the first call to the time he finished, I knew I was in good hands and that the job would be done efficiently, and correctly. Thanks a lot! - Brandon
This testimonial starts with Clint Ritchie coming to our house to check out the backup problem we had begun having just a few days before. Clint is a great guy who did a great job for us. First he sent a camera down our drain to find the problem. He then sent a clean out snake down our drain to try to clean out the clog. Being unsuccessful, partially because of the design of the line that I had installed some 32 to 35 years before, he determined that more drastic measures were needed. He spent the next hour or so explaining to us the problem and answering our questions.
When we had decided to replace our main drain, he said that he would be out the next morning to get started. They (Clint, Neil, and Aaron, I think it was Aaron) began by starting at the house, basement depth (about 6 feet deep), excavating, and in three days, with a lot of hard work they had the clog removed and the drain replaced. They worked safely and speedily and got the job done in a very professional manor.
We are very satisfied customers, and we would highly recommend Summers and this team in particular.
Thank you, and thank you again for the job well done.
From highly satisfied customers,
Jeff and Bonnie Martin - Jeff & Bonnie M.
You guys are fantastic! Barry was excellent and very professional. He knew what he was doing and his job. - Clarrence P.
It was not an easy job but Rick really took the time to explain everything and draw up pictures. He fixed the issue and it was very much appreciated! - John & Kim C.
Tyler did such an excellent job. He was so friendly and pleasant. We bought a few products from him. Tyler was excellent! - Adam & Lindsey K.
Chris was very professional. He was an answered prayer and made me feel great about switching to your company. - Kimberly P.
Chris was really nice and couldn’t have been more helpful. He really did a nice job and we appreciated him! - Ryan E.
Such a great experience. Scott and Miguel were pleasant, polite and did a great job. Very please with the service. - Brian & Angela B.
Eric and Layne were great. Very pleasant and respectful. They did a wonderful job. - Tim W.
Wanted to say how much we appreciated Angel and his work. He did a great job and was very open. Angel is welcome in this house anytime. - Laurel D.
Zak was the most professional tech and was wonderful. He is proud to be part of Summers and you should be proud to have a technician like him. He was just all around impressive and great attitude! - Phoebe W.
Angel was amazing! We really liked him and he was very professional. - Nathan P.
I would like to recognize Josh for his professionalism, knowledge, friendly demeanor and customer service. Josh came out to my home yesterday for a simple furnace cleaning and “tune up.” Upon inspecting everything found a bad component and did an excellent job of explaining the issue and simple approach to fix it. I will be calling Summers again and will request Josh the next time we need help with our HVAC. - Ryan V.
It took Zach 5 mins to fix our clogged kitchen sink. - Cami A.
Jacob did a great job! He was very nice and professional. Kudos to Jacob! - Kellie C.
Very pleased with Aaron! He was very patient with my husband’s questions and he was extremely personable and knowledgeable. We enjoyed having him in our home! - Julia S.
Rick was a great representation of your company. He was very professional and really took that extra step to pay attention to my questions. He is skilled at his trade and I greatly appreciated him! - Mary M.
John and Rick were here to install a tankless water heater and sump pump. We were so impressed with both of them! They were very efficient, polite, nice and a true joy to have in our home. After they left, you couldn’t even tell anyone was here. They both have a great sense of humor! Great job guys! - Ryan S.
We wanted to give the highest praise to Zach, Jon B and John N. All 3 of them were very nice, professional and so wonderful! - Allen D.
Dustin is excellent! He has helped to get my issues resolved! - Betty F.
Josh was absolutely fantastic. Very professional and wonderful. He even offered to help carry my groceries in from the car. You don’t find good customer service now-a days but Josh went above and beyond. - David & Kristin R.
Never in my life have I ever made a decision to spend so much money in such a short amount of time and Ed and Vinnie are the reasons why I felt so comfortable with that decision. I was so impressed and amazed by both of them that they are really top notch guys. Today the installers came to install the new unit and they did a great job, fast and cleaned up so well after themselves. I have never used or seen a company like Summers and will recommend you to anyone. Great job to everyone! - Fred S.
Several times through the years we have called summers in a panic and every single time they have sent out someone very professional who took great care of us. I got several estimates recently for my new air conditioner, and by far got the most thorough and complete estimate by Ed. Also an outstanding installation job 92 professional installers who worked very hard and who were great to work with. The guys also relocated some duct work which I know ended up being a more complicated job than anticipated, and I am beyond thrilled with the result. I have recommended Summers for a long time, and will definitely continue to do so. - Rob L.
I don’t normally give compliments but I wanted to tell you how incredible your service is! I can't get over it. I was fully impressed with your tech Jacob, he was really good. He knew exactly what he was doing and was so polite! - Van P.
I just wanted to let you know what a great job Layne and Eric did installing our new unit! We are very pleased with them , they answer all of our questions. Also, Ed who sold us the system is very good. He answered all of our questions and did not pressure us into anything. We are very satisfied with our service! - William M.
Just wanted to say how impressed we were with Ed S. when he came out on our first service call. He is very knowledgeable and professional. We felt comfortable enough with him to ask for his opinion on what we needed for our under sized furnace and AC. He made us a deal we felt was a good for what we got. The installers Lane and Eric did a excellent job on the install. They were fast, did good work and cleaned up before leaving. Answered all our questions and then some. Couldn't ask for more from a heating and cooling contractor. This was my first contact with Summers but they are my go to company from now on. Highly recommend. - Bill & Claudia M.
Jon was one of the most professional and friendly guys we have had in our home. Because of him we will continue to be customers and recommend him to others as a plumber. You have a good man working for you! - Nat & Amy S.
Clint did a great job. Give him a raise! I give him an A+. - Tom & Marlene M.
Vinnie is awesome! What a neat kid. He is just wonderful. I wish every repair man who came to my house was like him. Such a thorough and detail oriented guy. You really should have a million of him! - Charles A.
Scott is a very likeable guy and is incredibly well versed in his field. We would be very happy to have him back! - Bill P
The girls in the office have just been so helpful. I am so glad that my tenants found your company. You have kept me up to date and you have been so very kind. Thank you! - Cindie W.
I just wanted to say how impressed I am with Kyle! I will highly recommend him to anyone with HVAC issues. He was very professional and that just means a lot. - Rhonda K.
I had a water leak in my basement and after an initial diagnosis that didn't fix my issue I called and expressed my concern and management came out to make sure my problem was fixed. They went above and beyond and had it fixed that evening and got my basement cleaned by a professional! I appreciate the effort and concern that was put into my problem and they got it taken care of quickly and efficiently. Way to go Summers team in Noblesville! Many thanks to Brandon R. and his plumbing team! - Amy D.
Brian did a great job. He is very efficient and cleaned up after himself! - Tim S.
I just wanted to compliment the service technician who performed a hot water heater flush. He was friendly, concise, and gave an excellent customer service experience. A true asset to your company, Jim Woehler excelled in all respects!! - David D.
Just wanted to pass on some compliments to two of your technicians. We had an initial visit with someone names Chris. Super nice guy. Extremely thorough and made several suggestions of improvements. Yesterday someone named Eric installed our new unit. He had a rough job as he was just one man and had to deal with the inside and outside unit on his own. He was at our house from 8:30 to 3. He cleaned up any messes and was overall very efficient and friendly. - Nicole M.
Clint was really great! He was extremely professional and explained everything to me. Just overall great experience. I was truly surprised and impressed with how great Summers service is. - Sara C.
6-15-16 Summers sent Kyle to our house to fix our air conditioning and within 10 minutes he had already found the problem with confidence and it was much cheaper than the repair I expected. Well-trained tech and very professional. - Justin O.
We have never had customer service like we did from Jon B. He is great, very thorough and cares. He went way above and beyond our expectations! - Zach S.
Very satisfied with Barry and Zack who completed our maintenance today. Both guys were very polite, skillful and professional! - Terry W.
Kyle was a gentleman and very personable. He was very good and a hard worker. We were very pleased we got to meet Kyle. Give him an A+!! - Pat & Robert S.
Had our plumbing service maintenance visit today and have to say that the plumber on this visit was awesome. Dustin S. was very friendly, and was very knowledgeable in answering questions I posed to him. He diagnosed our water hardness/softness level, tested our system pressure in the water circuit, and noted his findings accurately. I can appreciate that kind of customer service. Thank you Dustin! - Joe G.
Ed and Vinnie were both fantastic. Ed found the problems and they were both thorough, honest and upfront with me. - Andres P.
Excellent job and service. I give John the highest compliments! Very happy with John's work - Daniel F.
Kudos to Zack C! He did a great job. He took the time to answer all my questions and was just a great guy! - Kelly C.
Ed Shannahan came and fixed our air. He was so nice and explained everything so well (and I know nothing about heating and air) thank you! - Leah F.
Thank you so much for helping us when our water heater went out. The type we have, nobody had one and you guys found one and got us back into a nice hot shower! And you were cheaper than others! Service exceptional from Jon and so highly recommend him. Very pleasant and knowledgeable thank you again for outstanding customer service! Noblesville location is awesome!!! - Kim D.
Ed was an exemplary employee! He was very professional, took no short cuts and explained everything very thoroughly. What a great representative of Summers. Kudos to Ed! - Pat F.
Trey was so very nice and congenial. We were very happy with him. - Sue E.
I just wanted to let your company know how impressed I was with every technician that was sent. Ed, Layne and Eric were all awesome! I have never seen a company that worked so well and efficient and I have never been so impressed. We will use your company for everything." - Art A.
Jon did a really great job. You should give him a raise! - Robert S.
CJ was very thorough. He took extra steps and was remarkable. We also appreciated the office calling and fitting us in today! - Kenneth M.
Vaughn was one super repair man. You should give him a pat on the back. Let him know we think that he is just great! - Donald B.
Barry and Clint were two great gentlemen. They did a great job and explained everything well. They deserve a big thank you! - Anne L.
Bless Ricky's heart! He got into my crawl space to check plumbing and found duct work disconnected. He went ahead and fixed them while he was down there. We really appreciated it! - Candy V.
We were very pleased with Ed and how well he explained everything. He gave us a lot of confidence in Summers. - Pam L.
Dustin was fantastic. I was very impressed with him and felt very comfortable with him in my home. We really appreciated him. - John P.
Thanks again to Barry and Clint for all their hard work on our plumbing job. We are glad we can know our plumbing was done right and that we can count on Summers for any other plumbing problems we may have in the future! - Miranda J
You have sent the nicest plumbers and technicians to my home. Summers does the best work and has been consistent since 2011. I always have a house full of dogs and grandkids following them around and everyone is always very kind to them. The whole experience has been amazing! - Mattijane J.
I had a drain issue and wanted management to know what great service I received from Thunder. It took him away from his family and he was here at 9pm helping us. I appreciate the great service. - Sue S.
This is my first review, but I've had a history of very positive experiences with Summers. AC repair, eventual AC and Furnace replacement, and water heater replacement. Last week when Brian came for a plumbing inspection, I asked some questions about getting a Utility sink. He gave objective feedback and a quote $100 less than I anticipated. He just left. In under 2 hours I have a great, heavy duty laundry room sink that will simplify lots of household chores. Wonderful! Thank you Brian! I am so so glad I finally had this installed. What a good experience. And as always, Summers has the most courteous, personable, professional associates. - Denise T.
This was the most thorough plumbing inspection we have ever had. Dustin was knowledgeable, professional and pleasant. - Larry W.
Jesse was fabulous and did a great job! He answered all my questions and was just great! - Tabitha I.
Kyle did an amazing job. He was fabulous and friendly. Scheduled my next visit and requested to have them bring me new filters. - Daphanie H.
I really appreciated Zack being so thorough. He did not rush while he was here and answered every single question. We also appreciate all the help from the office working wth us. - George J.
I would like to express my sincere appreciation for the recent plumbing work that your company did in my home. All of your staff has been very professional and knowledgeable, especially Mr. Dustin Scheele. He took a systematic approach to resolve the problems. He definitely knows what he is doing. Also, I was impressed with the way your office communicated and arranged scheduling with me. Certainly did an excellent job. I will surely highly recommend Summers PHC to our friends. Thank you and have a blessed day. - Joe M.
Zach was very friendly and professional. He worked very efficiently and was very knowledgeable. I would like him to be my preferred plumber from now on. Very pleased with the service. - Lori H.
I wanted to tell you what wonderful technicians Summers has. Ed was great, caring, and understanding. I have always had a great experience and just love this company! I tell all my friends about Summers. - Nancy S.
I live in Noblesville and had Zak Carroll come out to do an inspection. He was very friendly and was quick and efficient. He was detailed in what he did and his recommendations for new air filters. He was upfront and honest. He even braved the cold to go check on my AC unit that was making noises and just happened to have Screws that were loose. When asking about the other services, he explained in great detail and even stopped to say how he was getting excited talking about it. To me, that is awesome because that is a person who is passionate about his job and it shows.
I work in customer service myself and used to work in management, and he is the kind of guy I would love to have working for and with me. Zak is the kind of guy that makes you feel good about spending money with your company. It was early this morning and he was ready to get at it. I just really appreciated him being so courteous and thorough and I had a great experience. I just want to pass it along because he deserves the kudos. I will request him for my next service. - Brian L.
Very happy that Zach came back and did the work. He did a great job!
Wanted to say thank you for all of his hard work. - Donald R.
Right after the technician left I wanted to call in and say how happy I am with your services. I was happy with how quick you got back to me and fixed my issue. I am very happy with Summers PHC! - Howard R.
Josh is a great kid, polite and professional. He was very thorough and and explained everthing. He gave me a deal on the SCH and you guys have a customer for life! Very impressed with all the servic. From now on you guys will be the only ones to work on my furnace. - Howard R.
The night before Thanksgiving, my ejector pump failed and sewage overflowed into my basement. Zach Brown responded that night and helped me with everything including walking me through all the different systems in my home to calling a restoration company to fix my carpet/drywall. The knowledge and insight gained from listening to Zach is invaluable to me as I move forward in home ownership. Zach's work was completed quickly and skillfully. The professionalism Zach displayed is exceptional and deserves praise. I will definitely be calling Summers first with anything that arises in the future. Thanks! - Garrett S
Doug did an excellent job! Turned out great. Done quickly, just excellent! - Mike M.
Josh did a great Job! He went above and beyond and fully explained everything! - Jack H.
Josh did a really good job. He was very thorough. He gave explanations, was on time and very preofessional. - Connie F.
Ed was very knowledgeable and very customer oriented. Ed was a delight! - Dale S.
Doug did an excellent job, perfect, turned out great! Done quickly as well, just an excellent experience! - Mike M.
Did a great job! Josh went above and beyond and fully explained to me everything! - Jack H.
Jesse was fantasctic. He was so patient and answered all my questions, even though it was the middle of the night! Really professional and took his time to get it fixed. - Chris G.
Did an excellent job! The technician Josh, is a good young man. - Les M.
They got everything taken care of and all is good. Very quick and professional. Was very impressed and may have sold another new water softner for you guys to a family member. - Carrie R.
Thank you for getting to my house so quick and for your attention to detail.
You were prompt very friendly and courteous, assuring and extremely hard working. My family and I are more than pleased with your work and I feel that I have found my new plumber! - Diana B.
Jim did a great job! He really took his time and looked over everything. I appreciated all of his hard work. - Earline O.
Thunder did a wonderful job! He really made it a pleasant experience, and sat down and talked with me about everything. All the guys have been great. If you want to put Thunder down for me for next year, that would be great.
I have said it before and I will say it again, I want to thank whoever is doing the hiring, because you have great guys. All you girls too! They call when they say they will, and they are all so nice as well.
So thank you! I really appreciate all of you. - Laurie H.
The serviceman the came, Joshua Kenny. What a great kid. Very knowledgeable and respectful person. He took the time to show me how everything is checked and measured. He can come and work for me anytime. - Bill B.
Jacob was wonderful. Did a thorough job! He answered all my questions with a lot of patience and was so polite. Between Dustin yesterday and Jacob today, I'm very impressed! - Mary M.
Zach really knew what he was doing. He even taught me a thing or two.
I was very impressed with Zach, he knew that I was upset and said he wouldn't start working until I smiled for him. That is when I knew he was a great guy! - Mila D.
Barry went above and beyond. Thank you for sending him. We called in need of somebody ASAP and you all got us taken care of. All the guys have been great but Barry just went above and beyond. - Norman L
I wanted to give a quick shout out to Heath from the Noblesville Office. I had struggled with a drain issue and had it checked by a couple different companies. Summers beat all estimates that were given. Heath came out to my home and took a second look for me and was able to fix my plumbing problem efficiently and correctly making sure everything worked properly before leaving. He answered all of my questions and addressed any concerns I had. He was professional and courteous. I will definitely recommend Summers (and Heath) for any plumbing needs in the future. You guys rock!! :-) - Sharon H.
Dustin and Kyle were very polite and wonderful. Very respectful and wonderful! I've never had a plumber that was as informative as him. Dustin blew me away and Kyle is definitley learning the trade from him. - Mary M.
Just wanted to let somebody know that Eric is probably the nicest technician we have had out here. He was wonderful! Would highly recommend your company and him. - Donald & Mary Jo B.
Chris Drook is an amazing guy. I give him 5 stars. He did a great job. - Rick H.
Very, very pleased with Andy. He was professional and business like but polite too! Seemed to really know what he was talking about and what he was doing. - Genieve N.
Zach was a very knowledgeable man and I appreciated him coming out. Not to mention the fact that I called last night and then got a call first thing tis morning to send him out. I about fell out of my chair! - Virginia C.
Jon is always great and Zach was very knowlegeable and wonderful too!
They explained everything well. Thank you for sending your A team! - Mary Ann C.
Zach was wonderful! He went above and beyond what needed to be done. He took the time to do a bunch of little jobs that he did not have to do. He was so helpful, professional and a very polite man. His service was really appreciated! - Tom & Karla E.
Zach was wonderful. He really went above and beyond what he needed to do. He did a bunch of little jobs that he really did not have to but we appreciate it! He was just so polite and helpful. - Zach B.
When I first got with Summers Plumbing Heating and Cooling it was because my husband caused a fuse to blow for our A/C and they were out fast to fix that issue. The Employees are very polite and informative more informative then other companies out there.. I signed up for there maintenance program at that time and have had Dustin out for Plumbing Maintenance and omg man you are great. I was very happy with the answer's to my questions as well as making suggestions and letting me know it isn't a must fix right away on things but that it will eventually need to be done. And today we had Zach out to do Maintenance on our A/C unit and though he was here for a while working and answering important question we have as First time home owners on what would be best for this and that I am so happy that he to was out and would recommend both of them for anyones servicing and care of there home care needs.. I am going to have them be the ones coming to take care of my needs because I am comfortable with them and there information they supply when asked a question. THANK YOU SO MUCH SUMMERS I LOVE YOU GUYS KEEP UP THE GOOD WORK - Renee D.
All of your guys are awesome! They are the nicest and cleanest guys, and it's been a wonderful experience dealing with Summers. I've praised your name all over my workplace! - Nancy S.
I've had the pleasure of working with Summers 3 times on a home I recently purchased and I'm blown away every time with their professionalism and promptness. My first encounter was a bad valve for the main water line coming into the house. Dustin was on time, diagnosed it right away and with their upfront pricing schedule, showed me the charge for the repair and had the job completed in no time. Brandon came out for my cooling checkup and thoroughly went through my system and explained everything to me in terms I could understand. He's definitely an asset to the company and while I hope to never see him again, it's nice to know that if an emergency pops up, I'll be treated kindly and fairly. I had a plumbing checkup and the field supervisor Jon came out and again, was very professional and didn't try to upsell me things I didn't need. It's no surprise to me that the supervisors are just as courteous as the technicians. Every phone call, email and visit from Summers has been a pleasant experience and I'm very happy they're close by in case I need them in the future. - Matt S.
Jesse was wonderful. I was very impressed with him. - Mark G.
Jesse H came out for my scheduled ac tune-up today and did an unbelievably great job!
He did a very meticulous job inside the house, checking my furnace, then went outside and completely took apart my ac unit...checking the blower motor, the condensation drain, the compressor, the electrical components, the refrigerant pressure, inspecting the indoor coil, not to mention, getting rid of the dead mouse, as well as a mouse nest! As if that wasn't good enough, Jesse then took off the top & side panels and completely washed the condenser coils! I had NO idea so much dirt built up on those coils...it looked like an air filter that had never been changed! He finished up by waxing the unit! I've owned 4 homes & never have had any of my previous units serviced...that will change after today, as I witnessed 1st hand how clogged they become over time! Thanks Jesse for being, & doing, such a professional & thorough job! - Debbie G.
Thunder did an amazing job! Very professional and thorough. - Tim H.
Andy was absolutely sweet and just wonderful! He did a great job! - Brian and Angela B.
Got home after vacation and found our air didn't work in our home..we called and they came out on an after hours service call for us..they were timely and had the problem fixed in no time. The tech was friendly and competent ! - Sandy
I've got to tell you, Dustin is really, really good! And so, so nice! - Bonnie M.
I had my air conditioning unit fixed by Jacob, he was courteous, friendly and very
professional. I had called that morning to get an appointment and I got service the same
day, now that's what I call great service you don't get these day. Thanks Jacob for working
late to keep us in air conditioning. And thanks Summers for your good service. - Shirley N.
Erick did a wonderful job. He was great, very polite and courteous. - Ken and Susan C.
I was am a first time customer and I was very pleased on the service Dustin provide. He was very professional and very thorough. I would highly recommend SUMMERS. -
I just wanted to call in and compliment one of your technicians for holding the door at the gas station for everyone! It was just so nice and he is really representing your company well! - Jane D.
Chris was just FANTASTIC! Stellar job overall, just quality service. With Summers, everyone that comes to the door is excellent. You have quality employees that know their stuff, answer questions, and are patient. Every time, the service is excellent. - John M.
Austin and Caleb did a great job. I'm very happy with the service. They were both incredibly knowledgeable and had an answer for every question I had. Working with them was a great experience and their service was superior. - Lawrence W.
James was awesome. He worked all day and stayed late, but kept a great attitude the whole time. I will be calling again, once our drywall is done, to finish the bathroom. I highly recommend James to others! - Jamie and Tony Z.
We want to express our personal heartfelt appreciation to our technician, Andy! He not only repaired a component, but pointed out that there was a big possibility that a faulty heat exchanger may be producing carbon monoxide. Andy took the additional step of shutting off the gas line as well. This action may have possibly saved my family from becoming a death statistic due to carbon monoxide poisoning! Andy deserves more than a "job well done"! - Gregory O.
Chris deserves an award for how nice, honest, and hard-working he is! He always makes sure to go above and beyond, double checking work done by others and correcting it without being a pushy salesman. - Bonnie K.
Kyle was a very nice gentleman. He got the A/C all cleaned up and taken care of. I have no complaints whatsoever, everything is working great! - Barb V.
Vinnie did a wonderful job! Very professional and explained everything to me. We were very, very satisfied with the service. We've never been disappointed with you guys! - Donna D.
We wanted to write a quick note to commend your technician - Brandon. He came out to our home to fix a fan problem on our system. He also did some fan speed adjustments to help reduce the high humidity level in our house, a problem we've dealt with for 2 years. The original HVAC company never seemed able to correct the humidity problem.
Our system may still need some tweaking, but we are grateful to Brandon for his effort in helping to improve the humidity problem in our home and for his work ethic. - Tammy & Randy B.
Doug is always the best there is. I so very much appreciate you guys sending him out to me. Now my house guests are comfortable! - Patty M.
Dustin was a wonderful guy, as nice as he could be. Actually he found a problem that I didn't even know I had... and fixed it. He did a wonderful job! - Dale M.
The 2 guys that came to our house and I am sorry I don't have their names...but...We have nothing but great things to say about the work they did they were so nice.. like having our sons put it in for us. We have a small crawl space that is very dirty...and they just did it with a smile. May I say the company should give them extra cloths or a jumpsuit to put on while under houses like ours they deserve it...it was so bad under there.. I thank them so much and the company is great and answer all the questions we had. The Lennox is just doing great. - Dale G.
Barry did a fantastic job! He did great work, fixed everything and explained what he was doing very well. - William K.
All of the guys have been very pleasant through this whole ordeal. I really appreciate all of the hard work. Dustin was very apologetic even though he did not need to be. He was absolutely great as were both of the sons. Just wanted to thank you guys for the job well done! - Jane P.
Barry did my annual plumbing inspection on 5/20/2015. I had several questions and concerns which he checked out and made some adjustments as I requested. He did an excellent job and gave me some information to consider. I have used this company for several years and have had nothing but good experiences every time. Thanks Barry. - Mike M.
Terrific customer service, very knowledgeable, communicated things well... I was very impressed! - Susan S.
Heath did a great job, he was very prompt, immediately found the problem and fixed it quickly. He was very efficient, polite and professional. - Donald O.
I was very pleased with Summers on the recent installation of my new Bradford White water heater. Both Jon and Heath were very efficient, professional and responsive. They answered all my concerns and questions. Many thanks to the entire Summers team for your help and support - Bill K.
Barry went above and beyond to help me get all matching parts for our bathroom. I am selling my home and I think it was so wonderful that he was willing to do that. I think he deserves a raise! Very impressed. - Andy J.
Andy went above and beyond and was very cordial. I originally called for a quote but Andy said that it could be repaired and knew exactly what was wrong. He came and fixed it right away! Andy never seemed rushed and he came late in the day to accommodate my schedule. - George L.
We had been diagnosed with a dead AC, and we called Summers to give us a quote on a new one. The service technician came out, looked at the unit, immediately diagnosed the problem, and fixed it. Even though it was his last call of the day, Andy went above and beyond to make sure everything was working properly. I will gladly refer Summers to anyone who asks! - George L.
We recently signed up for the Summers service program. Andy Barva came to our home, and I was very impressed with his professionalism and courteous nature. We were in the process of purchasing our home when the furnace went out. The previous home owner had work performed by another company, but I wasn't confident it was good work. Andy came out to run some diagnositics and determined that our furnace required further repair. Andy was very detailed...and explained everything in a manner I could understand. I was then able to renegotiate a new furnace with the seller as part of the purchase contract, based upon Andy's inspection. I hope Andy is given kudos from management because he represents Summers well. - Jim H.
Vinnie is such a great guy! He is very likeable and competent. It is great that you sent a tech that I really like and that knows what he is doing. - Arthur B.
I was questioning whether or not I would stay with Summers for another year of service until my plumbing inspection today with Dustin. He is just WONDERFUL! He really took the time to explain why certain repairs were important and we felt that he clearly was knowledgeable and trustworthy. We will be renewing our agreement because of Dustin. - Kristin R.
Brandon was wonderful, on time, clean and friendly. All of Summers employees are but you could tell Brandon was very passionate about his job. He was thorough and took the time to answer all our questions. He made great recommendations. - Nicole E.
Dustin is the best I've had here. He was professional and very thorough. He replaced my shut off valve and did a great job, very happy with Dustin and want him as the plumber every time. - Pat S.
I have been using Summers PHC for 5 years now for all of our services needed. They are always very delightful and professional. I love the dependability I have in calling them and I know things will be fixed and replaced correctly. Thank you so much for all the help you have given us with our old house and here is to many good years in the new house! - Jennifer D.
Thanks so much to Dustin for helping me understanding my plumbing issues and how to deal with them. He is very patient and very thorough in explaining things. - Jennifer D.
Chris Drook is the finest in this business. He is absolutely the best. Spent a lot of time with us. He went over everything and made some recommendations. Top-notch, 5-star service from Chris. - Tony C.
Both Brandon and John worked very hard to take care of me. I'm very impressed with the services provided by both plumbers. - Donna D.
I wanted to compliment Shaun, he did a great job and was very nice! - Earline O.
Dustin Scheele arrived as scheduled to flush the hot water heater (I thought!). Before he was finished, not only had the heater been inspected and flushed, but every water valve in our house was inspected by turning off and on, then checking for packing leakage. He also checked the water hardness. Finally, Dustin never stepped in our house without shoe protectors on - Welcome in our house anytime.
Dick Van Voorhis - Cicero, Indiana - Richard V.
Chris was great and customer service was great. The attitude, skills, and the demeanor are top notch. - Terry & Barb W.
Chris is a good guy. He fixed me up. A piece of duct work had fallen down. He found it quickly and got it back up. The guys have been wonderful to me. Thank you! - Rick A.
I just wanted to THANK YOU for saving me from two more days of icy cold water. I have no words to explain how much it means to a woman who lives alone, and makes big decisions alone, to have someone as kind, professional and personable as you helping to make it easy. - Bonnie M.
I was very impressed with my service from Doug, Aaron, and Wesley. They were all wonderful, polite, and did a great job. We will be your best walking commercial! - Sharon C.
Brian was a perfect gentleman and got everything taken care of for me. I really appreciate you guys squeezing me into today's schedule. - Mary S.
Everything was wonderful. John was the best plumber I've ever had. He was professional but at the same time so very kind, clean, and just great. On a scale of 1-10 he goes well above that mark. I am very satisfied. He left me very informed and if I need a plumber again I will call you guys and ask for John. - Mary T.
Fabulous, really liked Brian, great, informative, knowledgeable, happy to have him in my home. He did his job and did it well! - Donna B.
I would recommend Chris to service anyone's home. He's a great guy, helped me understand my HVAC system. - Richard M.
Called on a Sunday with a plumbing leak. Brian called and we agreed that Monday morning would be an acceptable time. The scheduler called a little after 8 and Brian arrived shortly after. Brian was ver professional and as he already new the problem and issue brought all the appropriate parts and equipment in and started work immediately. Very nice to have someone who knows what is needed and gets the job done quickly and efficiently. Thanks Brian!! - Ray F.
Brian was professional and personable. I could tell he was an experienced plumber. He gave good advice about a possible issue. Thanks Brian! - Rachel
Vinnie was just a wonderful guy. He is a great representative of your company. Very patient and great at explaining things. Very non high pressure with trying to sell anything. We have heat and he was great. - Ruth B.
I'm very impressed. Eric was full of knowledge and recommended a humidifier and filter system of which I am interested in for the future. Eric was very thorough, polite, and clean. - Melissa M.
I was very impressed with John. He was very professional, polite, knowledgeable, and has a great personality. - Bill H.
Heath and Jon couldn't have been nicer. I'm an older lady and having guys that made me feel comfortable is very important. You have a couple of great guys working for you. - Mary C.
Andy was probably the best tech we have had out. We want him again, he did wonderful!! - Anthony B.
Brian was very thorough and explained everything on a level I could understand. He wasn't pushy but very informative. I would recommend him to anyone needing a plumber. -Kimberly S - Kimberly S.
Jon Taylor is awesome! I would recommend him to anyone! Knowledgeable, patient, polite, and kind! Thank you for all your help today. - Becky S.
Nicely done, Brad Bond and Vinnie, for taking care of my friends in the Village of West Clay. She had nothing but good to say about you guys and the job that you did...and their family is warm again, which is a bonus! - Chris C.
Jon Taylor was awesome! He was great at answering my large number of questions and fixed all of our plumbing issues. Thanks Jon! - Charlie E.
Brian Dodd came out today. He was incredibly helpful and went above and beyond all expectations. Thank you so much! - Molly O.
Just had Summers come out and had awesome help from Brian Dodd. Thanks so much for all of your wisdom! A+++!! - Scott O.
I would like to take a moment to recognize Brian Dodd. Brian is honest, kind, respectful and extremely knowledgeable. He has been instrumental in diagnosing and resolving all of my plumbing issues. Summers is fortunate to have an associate like Brian Dodd. I would not hesitate to refer him to friends and family. Thank you for the service!! - J. Bradley S.
Jon Taylor was very helpful. He pointed out things that I never would of seen. Thanks again. - Renee R.
Andy was very good about explaining everything to me. I'm 75 years old and to have somebody explain everything to me and go over everything like he did was just wonderful. He was wonderful. - Judy B.
I wanted you to know of the great job during the plumbing inspection. Please commend Brian - he did an awesome job for me in his inspection today. Good demeanor, social skills as well and please tell Brian I recommend him. - Michael D.
John went above and beyond. We were extremely happy with his service. He fixed the issues and I wanted to make sure he was acknowledged! - Rhea and Joe B.
Jacob Traub the service tech was clean and professional and gave us many options to move forward. Most importantly he got the heat back on. We signed up for the "Safety and Comfort Agreement" and this Thursday is our plumbing check. - Rich G.
Steve did a remarkable job. He was very courteous, knowledgeable, professional, and excellent communication as well. - Ed E.
Jim did a very thorough inspection. He also shoveled our driveway and sidewalks!! - Richard B.
Brian did a great job!! Brian was prompt and very thorough in his work and kept things very neat and clean while he was working. He answered all my questions and I was very pleased with his service. - Rea S.
Andy was wonderful. We are going to keep using you guys because of his service yesterday. - Sarah and Daniel T.
Vinnie was wonderful, professional, and did a great job. Kept a professional attitude the whole time and wasn't pushy to sell. - Matt B.
Chris is terrific. he did a wonderful job. I appreciate you sending him out here and very thankful that you have a guy like him working for you. - Nancy C.
They did a wonderful clean up, were very conscientious and would stop while working to show me what they were doing and answered all questions. Very impressed with you guys! - Janet W.
Really appreciate Vinnie and his hard work. I also appreciate what his boss did to help too. I've had a lot of problems and Viinnie came in and got me back up and working. - Wayne W.
Chris, Andy, Erick, and Brandon were just wonderful. I needed a furnace quickly and they did all they could to get me taken care of. Really appreciated them getting to me quickly and efficiently. - Carol O.
Brian did a great job and was so nice. I was having an issue with a plumbing noise and he determined what it was and got everything fixed. - Barbara R.
Anthony did an excellent job. He is very informative and polite. Wonderful employee you have there! - Chuck A.
The last tech noted growth which I had been keeping an eye on. Shaun explained everything really well and they purchased a UV light. He went above and beyond, even returning to shop twice to help fix a filter and add a special door. Even though my husband wasn't home, Shaun made me feel comfortable and safe. - Judi K.
Shaun did a great job and was very knowledgeable. He gave me a lot of recommendations that I am considering. I really appreciated the good service Summers provided me through Shaun and I liked how nice he was and knew what he was doing. - Amy P.
Doug was phenomenal, very prompt and did an amazing job. - Erica T.
Jacob is top notch! He was professional, to the point, in and out, and did a great job. Would give the best of the best remarks for Jacob. I gave you a shot because my normal company couldn't get to me, but because of Jacob I'm permanently switching to you guys. - Richard G.
Zach deserves extra kudos because he showed us how to clean the filter to get extra life out of it and my wife did it and it looks brand new. Might have made it so we wouldn't buy a filter soon but cemented a great relationship. - Michael S.
Vinnie was a very nice man and he seemed to be very into his job. I loved having him over and he was very informative. - Bryan S.
Jacob was one of the nicest guys and I was very happy with the service. I don’t call about people often but Jacob was so amazing I just had to! - Frank & Carol K.
Brandon and Mike were great young men. Very professional, really enjoyed having them in my home. When they left, there wasn’t even a crumb left behind. - Pat B.
Dustin deserves an extra pat on the back. He crawled into a very tight crawlspace and what usually requires a helper, he did by himself. I was very impressed. - Paula D.
My technician was very good, meticulous, worked hard, very patient and very fair. I was very happy with Doug. - Darrell S.
I've been a customer for a long time and I’ve had good technicians before, Vinnie was amazing. He spent time showing me how to use all our systems in our new house. He was very genuine and didn’t try to upsell me on things I didn’t need. I’m very impressed. - Justin M.
I have used Doug for a long time and always love him. Barry was new for me but he did a wonderful job. He is a very nice young man. - Candy V.
Doug came out to problem solve after another company had worked on our system and found that they had caused damage. Doug took his time to go over everything. Great customer service. Switching all our work over to Summers because of Doug. - Scott J.
Zach was very professional and knowledgeable. he did an excellent job. As well as just very happy with all the services, it shows that you guys care with every technician and customer service representative. They have all been wonderful. - Jerry and Barb W.
Always want Zach. Absolutely love him. He did an amazing job. He is very observant and highly recommend him. - Carolyn J.
Gus installed a tankless water heater. Gus did a beautiful job installing and I'm very impressed with the service he provided. - Don H.
Chris did a wonderful job. He was very thorough and had great customer service. - Greg S.
Had complete heating/cooling system replacement, water heater replacement and plumbing inspection. I must say that I'm very impressed by the professionalism of all the guys who worked at my house. - Joseph L.
I want to thank you and your technician Doug! Very professional and full of information! He was courteous and went above and beyond!! We will be doing business with you every time we need something repaired! Please pass along to Doug and I am sure he treats every other homeowner with the same passion and respect! Thank you very much. - Eric B.
Everything went perfectly. I can't think of anything I'd do differently. Doug was friendly and accommodating and showed me the part and explained everything. The main thing was flexibility and you guys hit the nail on the head. You were very flexible with our busy schedules. - Bons I.
Dustin was just so nice and we were very pleased with him. - Pat K.
Vinnie did a great job. Want him to come back for all HVAC needs. He is very professional and efficient. - Robert H.
Chris deserved to be complimented because he was so prompt, courteous, and knowledgeable and that is important when having to handle these things on my own. - Susan R.
I was very impressed with your company. I called at 9 and my AC was fixed by noon. You sent Jacob and he was very nice and professional. I just wanted you to know how great he was. - Kim and John C.
I was very impressed with installers [Layne and Erick] and was very knowledgeable. - Sandra F.
I wanted to compliment Dustin on the plumbing inspection. He was polite and thorough and checked over more than I had expected. I referred my neighbors and friends to Summers. I also wanted to compliment your other techs: Vinnie, Jon, and Thunder. Wanted to nominate for the free lunch reward, especially Dustin. I really love your business! - Terry and Barb W.
All the techs and installers were wonderful. Brad = very cordial, professional - terrific! Shannon and Wesley = clean, professional - great guys! Customer service is great. - Doug B.
Lindsey was professional and I was very impressed with her work. - William C.
Both Thomas and Barry were very polite and professional! I wanted to make sure both were recognized for their good work! - Gwen P.
I was very impressed with Paul. He went above and beyond the services needed. Very happy with all of the services Summers has provided for me. - James D.
I want to thank your company for sending Chris the marine to my house. He is a great tech and I'd like to request him from now on. Your company has always been good to me and you're the only ones I'll call. - Peter C.
Awesome, nice, helpful, GOOD GUYS!! - Nakuma S.
Chris did an amazing and thorough job. Very happy with the service. - Paul S.
Very happy with the service. Chris did a great job! He explained everything and I will be recommending Summers to everyone. - Desna A.
Paul was very personable, honest and knew what he was talking about. - Rick H.
Dustin does his work very well. People skills, knowledge, and expertise is great. he took care of everything we needed. Very impressed with him. Very pleasant person. - Jim J.
I was very pleased with Thunder installing toilets and Jon servicing the toilets and water heater. They were both very nice and professional. My interactions with Kris and Cherie were also pleasant and I am very happy with the customer service. We've been with Summers for 3 years and I hope for many more. - Terry W.