I've been a customer for a long time and I’ve had good technicians before, Vinnie was amazing. He spent time showing me how to use all our systems in our new house. He was very genuine and didn’t try to upsell me on things I didn’t need. I’m very impressed. - Justin M.
I am extremely happy with Summers for all the services and installations of my furnace, air conditioner and water heater. I would never use another company and will tell anyone I know how great you are! - Sandy H.
The technicians were very professional and very clean. They helped me with a lot and did a very nice job. - Kenneth K.
The technicians did an amazing job. I am very happy with the service and thrilled that Dave came by later to check, too. - Connie A.
Russ is one of the best technicians ever. Russ is dynamite! He was very thorough, courteous, and understanding. Someone buy him a steak dinner! - Tom A.
Many thanks! Even from a distance, you folks are stellar to work with, which is why I've put you on our office's preferred vendor list and I refer all of my clients to you! - Amanda B.
I just wanted to send a quick thank you to you and your Summers of Broad Ripple team for all of your help with my air conditioning. Shane was very kind and helpful in the process of determining the best options, and when I decided to purchase a new unit, the team that showed up to install it was very courteous, and got the job done quickly. I am so appreciative to have had worked with such a great group. - Caitlin C.
Summers Broad Ripple Plumbing, Heating, and Cooling sent us a flyer in the mail with a special on air conditioning tune up's so we called them out to give them a try. We were very pleased with their service and ordered their heating and air conditioning service plan packege. There were three reasons we bought the package: 1. They cover a lot on your unit when they service it. 2. They never pushed us into buying it and I liked that, we all know how that go's right? 3. Their price for their service plan package was by far the best price that I have ever seen! - Jay D.
The serviceman sent to clean and check my air conditioning was very efficient. He was willing to answer all my questions regarding the "points" Summers listed to be checked in the inspection of my unit. He worked quickly to allow me to get to work as soon as possible. - Karin C.
I wish to thank you, and praise your company, for being so understanding about the mix-up caused by my mother’s confusion. What could have been a very costly error on her part became a minor expense due to your company’s compassion. Doing the plumbing, heating, and air conditioning work without being paid on-site, being prudent about my mother’s request to take her to the bank, and allowing us to cancel the service agreement, are commendable actions and, in my opinion, speak highly of the ethics of your company. I shall certainly share this positive experience with others and consider using your company in the future if the opportunity arises. - Freida P.
Cameron from Summers Brownsburg Plumbing, Heating, & Cooling was THE MOST PROFESSIONAL, PLEASANT, and COURTEOUS technician I have had at my home in years!! He worked quickly yet efficiently...explained everything he was doing, answered all my questions thoroughly, he put forth 110% effort! Good for you, SUMMERS, hiring such quality young people! - Tanya K.
Yesterday I had my hot water heater and my furnace replaced by Summers Columbus Plumbing, Heating, & Cooling. John installed the water heater. Dalton installed my furnace. All of these guys were a pleasure to be around. These installers were completely professional and wonderful to work with. Please give my thanks and compliments to the guys who worked so hard for me. Even though the furnace installers ran into some difficulty, they remained pleasant and helpful while putting in long hours. Also give my thanks to your management and office team. You've all earned my respect by your positive actions. - Rose D.
I just want to let you know how impressed I was with the work of your two technicians, Bill and Tanner. They were very professional in doing their job. The cleanup they did after completing their work was as outstanding as the installation of the furnace and A/C. I would not hesitate to recommend your company and especially these two fine young men.
I should also mention how professional and pleasant Steve was and how courteous your employees were that called to tell us when to expect the technicians. You have a fine group of people working for you. - Dale & Shirley S.
I have never in my life had a company exceed the work I expected. Your company did every thing promised and more.
Thank you again. - Steve H.
To whom this may concern:
We are writing this letter in regards to the exceptional service we have received by Summers plumbing heating and cooling. We had a regular annual maintenance tune up scheduled on our furnace. Upon arrival we received the utmost professional service. Throughout our appointment we continued to receive courteous, knowledgeable and efficient service. At the end of our appointment we decided to have our whole 1970's unit replaced as opposed to replacing part by part that would have added up to the cost of new. We truly feel we were treated like a family member of the company. Summers is a very reliable, reasonable and completely honest company that truly goes above and beyond. We would highly recommend them to anyone without any hesitation.
We would also like to compliment your employee, Mr. Brandon Deaton for his excellent service he provided us throughout our whole situation. He was very thorough and informative gaining our comfort and trust in our final decision. Mr. Deaton's professionalism and ability to take care of all of our needs exceeded our expectations. He made sure we were taken care of completely, our install was within a couple of days. Also Mr. Bill Mcguire who did the actual installation of the unit, did a phenomenal job. We now have a whisper quiet unit providing ulitmate comfort in our home for our family. Such a commitment to great customer service is to be commended. You can be sure that we will continue to do business with Summers for years to come. Top notch stellar company!!! A+++++ - Alexia B. & David S.
I wish to commend you on your personnel that came to my home Jan 22, 2014 to install a new Rinnai tankless water heater. Tanner and Arthur did a great job and my wife and I couldn't be happer. They were very informative, answered all our questions, and were very respectful of our home. We will not hesitate to recommend your company to our family and friends. - Wayne N.
Russ did a great job, he found the problem and solved it. He explained everything and even showed up earlier. - Joe A.
Would like to give our testimony in regards to the Franklin office of Summers Plumbing, Heating, and Cooling Service Rrep. that came to home today January 8, 2013. He done a through check on our water heater and the rest of our plumbing. He also advised some recommendations on some of the plumbing, we have two outside faucets that are leaking and advised they need to be replaced at some point and time. Due to the hardest in our water he recommended we purchase unit called Easy Water to help eliminate this problem. The rep. was very courteous and gave us some advise at the same time. Thank you for your services. We are glad we have used you and have a service contract - David & Sharon J.
I originally called for a furnace tune up on my 30yr old furnace. I received great service from Shane, the field supervisor at your Summers Franklin Plumbing, Heating, and Cooling location. We ended up purchasing a new furnace and water heater from the Summers in Franklin this past weekend. The guys who came to the house were courteous, professional and answered all of my questions. They even put up with my dog who brought them every toy he could find in the house and drop it at their feet. :) Unfortunately, nothing is ever easy when it comes to my home and they need to come out again to do some follow up work on the thermostat connection. I know it was frustrating trying to figure out the issue, but through it all they had a great attitude and were very accomodating. I would recommend their plumbing, heating, and air conditioning to anyone needing service or a new unit. - Erika B.
Ryan goes out of his way to provide excellent service. He gave me his phone number so I feel very comfortable that he will take care of me. I have referred many neighbors to Summers and they are happy also. - Luise K.
Jason went over and above on the job. He was very friendly and personable. He was willing to do whatever he could do. - Elaine S.
I am writing to say how pleased we are with our new Lennox heating and cooling system from your Summers Plumbing, Heating, & Cooling Kokomo location. Kudos to everyone associated with the purchase, especially the two men performing the installation- Brandon Gillespie and Wesly. Our home was built in 1965 and contractors have worked with us over the years. The Lennox was our fourth or fifth heating and cooling experience and these two men were the best ever. Considerable fabricating was necessary, doing a super job, removal of the old and installation of the new was quiet and efficiently performed. This is the first time, when finished, I did not think I could have done better had I the technical knowledge and were doing it myself. I will recommend this experience whenever an opportunity exists. - John L.
Zach did a wonderful job and he was an excellent gentleman. - Julie K.
Jake was very nice and professional. I have been very happy with all of the technicians who have been to my home. - Jerry P.
My husband and I were very impressed with the honesty and knowledge of the Summers Lafayette Plumbing, Heating, and Cooling professional that came to our home. He gave us really great useful information that didn't make us feel like he was throwing a huge list of repairs at us. He also spoke to us on our level (we're not experts)and made us feel comfortable and valued. This proved to me that Summers is quality and service minded where so many competitors are forced to be salesmen. Keep up the good work, Summers! - Amanda W.
Brandon and John are very hard workers and clearly an asset to the company. The men worked a solid 10 hours, with amazing work ethic. They were very nice and exceptionally clean. - Nancy & Larry W.
Jacob was one of the nicest guys and I was very happy with the service. I don’t call about people often but Jacob was so amazing I just had to! - Frank & Carol K.
Brandon and Mike were great young men. Very professional, really enjoyed having them in my home. When they left, there wasn’t even a crumb left behind. - Pat B.
Dustin deserves an extra pat on the back. He crawled into a very tight crawlspace and what usually requires a helper, he did by himself. I was very impressed. - Paula D.
My technician was very good, meticulous, worked hard, very patient and very fair. I was very happy with Doug. - Darrell S.
I would like to give my " THUMB'S UP"" to the service techs at SUMMERS. I have dealt with Brandon, Steve and Bill.They are all top at their jobs, and are very accommodating to our needs. I can't express enough how happy I am with them. - Dave
Thank you so much for your generous way of solving my AC problems! The new unit looks great and has my house a comfortable 72 degrees. I will recommend you to many of my older friends who also have alder heating and cooling systems. The two men who installed my unit today were both efficient and pleasant to have around. You might want to add this note to their personnel files. - Gwen
Recently we took advantage of Summers’ offer for a $49 cleaning/inspection of our heat system. I was able to get service the next day after my call—a refreshing surprise!
Two service people came, but my primary contact was with John Combs. I was impressed with the thoroughness of the inspection and especially with the time John spent explaining issues with me—i.e. we had a humidifier added onto the system that he discovered have not been plugged in—Embarrassed that we missed that and we could never understand that as much as we turned the dial, the house air continued to be dry. The filter was corroded beyond belief as a result—the water went on it and dripped on down into the drain!
I realized the need to buy a service contract and the price seemed fair. There was no sales pressure and I appreciated that.
In this day and age, employees that do a more than adequate job need to be applauded. - Linda
I just want you to know that he was a wonderful young man. Very professional, very everything. You couldn’t want a nicer young man. So honest. I really liked him. Couldn’t have picked a better technician. - Peggy
Mrs. Said Josh was very efficient, professional, and he did a great job. Thinks all techs need to be like him. =) - Letty
I was very impressed with the whole process from phone call to install. The guys were friendly and really great guys. - Walt
Summers was prompt and honest ...after reading other reviews we thought it necessary to let everyone know about our excellent experience! Thank you! - Summers Customer
I received an estimate via phone as I already knew what I needed, and the estimate beat all the others I had received. He came out that same day, and I had a new water heater in a couple of hours. Great service. Great price. I would recommend him to anyone who asks me about plumbing needs. - Rhonda
So impressed with this company! After a thorough tune-up, they diagnosed a serious problem with cracks in our heat-exchanger. This was allowing low levels of Carbon monoxide to enter our home. They immediately went to work, actually going under the house and up in the smallest attic access to assess the situation, using cameras to show what they had found. Last year, a very popular Brownsburg HVAC company had been out and found the low levels of Carbon Monoxide, however, they never got back to us about fixing the problem. They recommended getting Carbon Monoxide detectors and said they would get back to us. They never went under the house or in the attic.The way we were treated by Summers, finally felt like someone cared. These guys did not push anything on us, and were careful to explain all of our options. We did replace the furnace and now have a high efficiency, quiet, money-saving unit that is safe. Justin, Jarritt and Sean were great. They were respectful and knowledgeable. Glad we made the switch to Summers! - Maria B.
Just had a Lennox furnace installed today and wanted to let you know that Brandon, Wayne and Bill are great employees. First time I've used Summers and I'm very impressed with your people. Thank you. - Randy S.
Josh has been extremely helpful to us both this winter and last with our furnace issues! Went above and beyond to make sure we were taken care of. Very impressed with the personal follow up call to make sure things were going well. Very helpful with all of my questions. I'm making a smart choice now and getting the maintenance plan to help avoid future issues like we just experienced that could have been prevented. Very satisfied customer!! - Angela C.
I want to say thank you very much we could not be happier your technician John Buckler is very helpful and professional he was willing to answer all my questions to the best of his knowledge for this we will a long time customer THANK YOU JOHN BUCKLER - Mike W.
Jon Taylor was awesome! He was great at answering my large number of questions and fixed all of our plumbing issues. Thanks Jon! - Charlie E.
Brian Dodd came out today. He was incredibly helpful and went above and beyond all expectations. Thank you so much! - Molly O.
Just had Summers come out and had awesome help from Brian Dodd. Thanks so much for all of your wisdom! A+++!! - Scott O.
I would like to take a moment to recognize Brian Dodd. Brian is honest, kind, respectful and extremely knowledgeable. He has been instrumental in diagnosing and resolving all of my plumbing issues. Summers is fortunate to have an associate like Brian Dodd. I would not hesitate to refer him to friends and family. Thank you for the service!! - J. Bradley S.
Jon Taylor was very helpful. He pointed out things that I never would of seen. Thanks again. - Renee R.
I would like to thank your Ft. Wayne crew. I've needed your help twice in the last month. Josh June and the other Josh installed a furnace the same day I called them. Their professionalism was impeccable. I also needed your plumber Nate Rogers to fix my burst frozen pipes on a Sunday. He came right out and fixed them, then he came back out after the city people installed the new meter to make sure all leaks were fixed. I will recommend Summers to all of my family and friends. Thanks again!! - Tami C.
Jon Taylor is awesome! I would recommend him to anyone! Knowledgeable, patient, polite, and kind! Thank you for all your help today. - Becky S.
Nicely done, Brad Bond and Vinnie, for taking care of my friends in the Village of West Clay. She had nothing but good to say about you guys and the job that you did...and their family is warm again, which is a bonus! - Chris C.
Recently my furnace started tripping its breaker every couple of hours and would just shut off (not ideal in 20 degree weather). I felt like it couldn't wait until Monday so I placed an "emergency" call to Summers Plumbing Heating and Cooling, whom I use for regular maintenance. Ben called me back within 2 minutes and let me know exactly how long it would take him to get to my house. He was very polite and professional when he arrived and quickly found out what the issue was. While I didn't like being 'that person' who interrupts someone's Saturday evening, I was thankful for the prompt service. I've been using Summers for the past couple of years and they're always great! - Brittany P.
Brian was very thorough and explained everything on a level I could understand. He wasn't pushy but very informative. I would recommend him to anyone needing a plumber. -Kimberly S - Kimberly S.
Brian was professional and personable. I could tell he was an experienced plumber. He gave good advice about a possible issue. Thanks Brian! - Rachel
Called on a Sunday with a plumbing leak. Brian called and we agreed that Monday morning would be an acceptable time. The scheduler called a little after 8 and Brian arrived shortly after. Brian was ver professional and as he already new the problem and issue brought all the appropriate parts and equipment in and started work immediately. Very nice to have someone who knows what is needed and gets the job done quickly and efficiently. Thanks Brian!! - Ray F.
Don was wonderful, wonderful, wonderful! It wasn't frozen pipes but gunked up sprayer. I was so worried about the cost but Don took everything apart, cleaned it up, and everything is great. Would be recommending him to my friends and definitely using them again. - Marie C.
Don was a really cool guy, very thorough and hardworking and made sure everything was taken care of, even though it was pouring rain outside. - Alan D.
Really liked Max. Very knowledgeable and polite. I'll be sleeping well tonight knowing everything was taken care of. - Betty H.
Paul is a wonderful guy. Very professional and friendly. Did a great job. Just an all around great guy. - Ernest H.
I'm very happy that Dave Clark fixed my A/C. It's working great now - we're freezing! - Chelsea P.
Max was polite. We got a good tech who knew what he was talking about and he made us feel comfortable. He went over all options after pointing out an issue I was not aware of. I couldn't have had a better experience. - Lorri K.
[Mike Kavanaugh and Mike McDonald] did a great job. Those two guys were so nice and polite. Great employees. Found another leak while they were at it and fixed it as well. They are top-notch. I've found my go-to plumbers!! - Melanie S.
Me and my wife would like to send you this letter on commending you and your staff for the wonderful service we received on having our new AC and heat units installed. The workers you had install the units were very polite and professional. They did an outstanding job in every facet of the installation and clean up. I would and will recommend your company and services to anyone I know that needs AC and heating work done. Again, thank you for your wonderful service. - Dave & Corky J.
[Kris Casebolt] was very honest and professional. Ended up not needing to replace the hot water heater. After Kris really looked at it found it was just a ball valve which would be an easy fix. Very much appreciated his honesty and not just selling me a whole new water heater instead. - Jim M.
Extremely fast customer service. Russ was great and got us back up and running. - Ardus S.
Robert is wonderful and deserves an award for customer service. I am very impressed with Summers as a whole because of Robert. He is very polite, thorough, provided info, answered all my questions, and he goes above and beyond the call of duty. Best service hands down. - Pat N.
I had been using Summers yearly maintenance for several years and was very happy with the thoroughness of the work and friendliness of the technicians. I knew that I needed a new HVAC system and was shopping around. While waiting at the deli counter at the market, I met Rick Jenkins, the GM of Summers Columbus and Franklin. I inquired about the HVAC systems Summers offered and explained what had happened on our last service call. He listened to everything I had to say, and said he would call the next day to discuss the last service call. To my surprise, he did. He also put me in touch with Jeremy See, who came to my house and did a thorough analysis of the work I needed to resolve the high humidity issues I had, even though my air conditioner was running. Jeremy listened to my concerns, provided detailed explanations of why I had issues in lay-man terms that anyone could understand, and worked with me to get the best system I could, without breaking the bank. Within a few days, I had a new zoned system, new duct work in the attic and crawlspace, and cool dry air. Everyone arrived on time, kept the house and yard free of debris, cleaned up before they left and were very friendly courteous and not fazed by my dogs' incessant barking. They worked through the day Friday until almost 9pm to ensure that I had heat that night, as it had turned cold outside. They returned Saturday morning to finish up the duct changes. My summertime electric bills for July and August usually ran around $250. This year, both bills were roughly $170 and the house maintained 68 degrees with 50% humidity easily, even with a high humidity, 85 degree outside temperature. The best part is that they answer your calls and questions, even after the installation is complete. I couldn't be happier with my new system, nor with the service/workmanship/customer support from everyone at Summers. I will definitely be a returning customer and have recommended them to many. - Laura W.
Chris Robinson was fantastic. He did a great job. Very thorough and was in and out with no problems. I'd request to have him back again. - Richard B.
Kirk Hutchinson and Brenton Perrin have both been wonderful. Kirk suggested the humidifier which we really needed with a log home. Brenton went above and beyond as I got locked out of my house and he let me sit and stay warm in his truck while he helped me call a locksmith to get back inside. Because of these two guys you have a customer for life. - John P.
Jeremy See is very sweet and gave us a few options. Very happy with our service and all of the Summers techs, but especially Jeremy. - Tom G.
I'm very happy with Mark Cox. He was nice and informative, and he did a great job. - Tom G.
I've been with your company for years and everyone you send to my home is great, but Thomas Wilson is one of the best. I'm very impressed with him. - Dave F.
The gentleman that came out to my residence [Thomas Wilson] is a great representative of your company. Any time I would need work on my furnace or air conditioner, he will be requested. - Natalie E.
Ed is a very wonderful man. He did a fantastic job and I will recommend him. - Sarah R.
Nice and comfortable. Planning on keeping the sign in my yard and promise to make my neighbor buy a new AC too. The two guys that came [Andrew Cronin and Eric Mullis] were very polite and courteous. - Joseph N.
First time I used Summers and was very impressed with Jeremy and the overall experience. He was very patient and answered all my questions. I will refer Summers to others. - Carolyn T.
Eric was great and very professional. Very pleased with the service and I know who to call in the future. - Keith K.
I am very happy with Summers as a whole. Everybody from the technicians, plumbers and office staff go above and beyond expectations. I feel I can trust Summers and will refer everyone I know to Summers. - Anne R.
Tyler Junk is the best plumber I have dealt with. I will use Summers for future HVAC and plumbing needs due to the service Tyler provided and how quickly Summers was able to get him on schedule. - Jason B.
Very satisfied with the service. Paul did one heck of a job on the AC! - William B.
Paul did everything in a timely manner. He explained everything to me and my husband in a very friendly and professional way. - Eric E.
Paul found a defective part during our AC tune up and it has already saved us money on our energy. Marked savings. He was very personable and thorough. He represented Summers to the max. - John L.
I appreciated Kent bringing up my trash cans and getting along with my kids so well. I'm very happy with the service! - Robert S.
Greg Smith did an excellent job and I really appreciated your extra effort to get me taken care of first thing this morning. - Ben H.
Kent did an absolutely wonderful job. he was great. Took our daughter's phone number to get her scheduled for a tune up as well. We just wanted to give him a good "atta boy"! - Borden K.
Scott is a very nice guy. Very caring. Fixed me all up and it is all cleaned up. He did everything he could to get that water taken care of. - Rick Z.
Ryan Jacobs was very thorough, professional, and clean cut. he did a great job. I've had a couple of your guys out and they have all been professional. I'm very happy with the service! - Tony S.
Jason Morrow did a great job. Very nice, polite and thorough. He gets an A+ on this job. All the guys have been top notch. - Bill B.
Ryan is the greatest thing since sliced bread. I have nothing but good things to say. He was informative, polite, knows his craft, trustworthy, extremely comfortable to be around, I would let him in my home even if I wasn't home, nice nice nice person, doesn't use scare tactics when talking about repairs, showed me what was wrong instead of just telling me. Also, Leroy is amazing and I can't wait to meet Scott in June when he is out for a visit. - Bea K.
Jason Morrow deserves a gold star for his work. You need to keep him around! He was very prompt and explained everything to me so that I understood. I want to brag about the service because I am normally very picky. - Michael G.
Scott was really nice, careful with his work, very knowledgeable. Every time a Summers employee has come out they have had great service. Very pleased. - Tim and Kellie T.
Ryan did a wonderful job. He was very friendly, helpful, and an all around great guy. - Mike and Rosalee A.
I really liked Scott when he was doing the PLG inspection. He was a hard worker, had a lot of info for me, and was able to answer all of my questions. I was also touched when he shared the story of all the techs stopping at a gentleman's home in the AM and presenting him with bracelets. I was very impressed by how nice the Summers techs are! - Elaine T.
If every tech is like Scott I will be very happy. He was very professional, kind, and patient. Even showed me his ID. I was so thankful Scott took the time to explain to my husband with Alzheimer's what he was doing. - Susan B.
Greg Smith was absolutely fantastic. He was so nice and helpful and explained things to us. I would rate him 20/10 and would like to request him for any future HVAC visits. - Mike A.
Jason was very professional and sweet. He did a great job. I'm very happy with the service. - Garie B.
Ryan was very knowledgeable. He paid attention to detail which impressed me the most. He took everything apart and found issues with my furnace, which wasn't installed by you guys. I'll never make that mistake again. - Donna W.
I was very pleased that Scott was prompt and was able to fix the problem quickly and without trying to upsell a whole new water heater. Very pleased. - Bob J.
I wanted to compliment Amanda Jenning. She was so nice and explained everything. I'm very happy with everything and wanted you all to know. - Richard P.
James went above and beyond. He took the whole furnace apart to clean it. Most people just vacuum it out. - Johnnie W.
Travor deserves the parking spot of the year. He put his shoe covers on as soon as he walked in, absolutely wonderful, courteous, cleaned up well. I'd request him for all plumbing! - Sandra W.
Austin McQuiston was just delightful and he did a great job. - Joe R.
Austin did a good job and was a sweet little fellow! - Earline O.
I was very impressed that James took his shoe covers off when he went outside and put them back on when he came inside. He also let my 2 year old son work on the furnace with him and that made my son's day! - Isaiah T.
The installers were awesome! They worked through lunch, installed it perfectly, very clean, very polite, and very professional. - Gina F.
I'm very happy with Summers. I loved Blake, Dave, and Trevor. They did such a good job. They were so clean and neat and I loved the extra whole house shutoffs they installed. - Earline O.
Andy and Marshall are wonderful guys. Really appreciate them both coming out today. Marshall was the one that found my power issue and it is being taken care of. He was concerned because of my health issues and I appreciated that! - Michelle C.
Brandon and John were very professional. They were very kind and explained everything thoroughly. I loved talking to them. It was such a pleasure to work with them. They went above and beyond. You guys put up with us milking our AC for all it was worth and you were there the second it went out. - Robert and Dee W.
Marshall did such a good job and I would recommend him to everyone. He was so nice and checked so many things while he was here. - Vivian W.
I just wanted to let you know about the great job and amount of time Marshall spent trying to determine what was causing the rattling in my AC. I am so appreciative. He deserves the highest of praises, a prime parking spot, and a raise. I'm very happy with Summers' services and prices and will refer you to anyone I meet. - Sandra W.
Michael Kidwell gave the best service I've ever had. He was very polite and professional. He was thorough and explained everything. - Shirley R.
Jacob did an incredible job. He was just so great! I am standing in a cool house again and I will recommend Summers to everyone now. Also, Jacob needs a raise :) - Debbie K.
Very kind, professional, and thorough.Very happy with the service!! - Lenny and Lenora H.
I am very pleased with the service and Andy was very professional, nice and courteous. I'm very happy with his work! - Kevin W.
Both Zach and Matt were great. Very informative and just all around wonderful. Did an amazing job. - Todd and Alice S.
I'm very impressed with the installers! They were very clean, courteous, and polite. Summers has quality people and honest technicians. I passed out all of your cards. Very impressed. - James K.
Neat, clean, very polite, worked very well together, didn't even stop for a lunch break. I was very impressed with Brandon and Bobby and want their supervisors to know! - Marion Customer
I want to send compliment to Chris' boss. He was amazing. Didn't talk down to me. Blew my mind compared to the other company that came out. He was great from A-Z. He was professional before he even put his booties on. He made extra effort to explain everything. He deserves a pat on the back. - Shawna B.
Both Matt and Brandon deserve praise. Very professional, polite, and clean guys. Super happy with the install! - Evelyn J.
Dave was the first honest service man I have had in my home. He is just wonderful. - Mari B.
Those two guys were great [Trevor Hill and Blake Johnson]. Wonderful. We have never had to have a plumber in the house but we will call again if we ever need another. I will rave to anyone about them. - Jessi K.
Mike Kidwell was such a wonderful person. I hope you guys know what a valuable employee he is. He really put me at ease and made me feel comfortable. I have already shared his business cards to three neighbors and I feel very comfortable referring him to people. - Beverly M.
I've never seen a crew like this that worked so well with each other. They were all extremely courteous, thoughtful, and represented Summers very professionally! I was impressed they cleaned up their mess. Bob was told he should switch his PHC company to Summers. I'm sure glad I made the switch. - Bob P.
Everything went great! Jon and Brandon were awesome and cleaned everything up. System is working great. I'm more than pleased with your services! - Stephanie K.
Everybody was so nice! I'm very impressed with Summers and how thorough you guys were. You exceeded expectations, everything went really well, and we're just really happy with you guys. - Sam F.
I am writing you to express my deep appreciation for your employees and their terrific customer service. I'll start with Chris Dorothy. What a gentleman! he explained my situation with my old...and I mean old, furnace and air conditioner. Never once did I feel pressured to replace my HVAC system. He explained way more than I could comprehend bu tI was so delighted he never talked down to me. In this day and age, customer service is close to being non-existent. But not so with Summers! I see on his business card that Chris is Branch Supervisor. He's so deserving! Next is Brandon, the installer and John the plumber. They explained what they were doing and were so pleasant along with being so very capable. They cleaned up very nice. I was impressed. My new HVAC system was installed on June 3rd. I couldn't be happier. I will sing your company and these employee's praises to all who will listen. - Alicia G.
Mike Kidwell was professional, efficient, punctual, honest, and genuinely kind. Very satisfied! - Letty M.
I was very impressed with installers [Layne and Erick] and was very knowledgeable. - Sandra F.
I wanted to compliment Dustin on the plumbing inspection. He was polite and thorough and checked over more than I had expected. I referred my neighbors and friends to Summers. I also wanted to compliment your other techs: Vinnie, Jon, and Thunder. Wanted to nominate for the free lunch reward, especially Dustin. I really love your business! - Terry and Barb W.
Lindsey was professional and I was very impressed with her work. - William C.
Both Thomas and Barry were very polite and professional! I wanted to make sure both were recognized for their good work! - Gwen P.
I was very impressed with Paul. He went above and beyond the services needed. Very happy with all of the services Summers has provided for me. - James D.
I want to thank your company for sending Chris the marine to my house. He is a great tech and I'd like to request him from now on. Your company has always been good to me and you're the only ones I'll call. - Peter C.
Awesome, nice, helpful, GOOD GUYS!! - Nakuma S.
Chris did an amazing and thorough job. Very happy with the service. - Paul S.
Very happy with the service. Chris did a great job! He explained everything and I will be recommending Summers to everyone. - Desna A.
Paul was very personable, honest and knew what he was talking about. - Rick H.
Dustin does his work very well. People skills, knowledge, and expertise is great. he took care of everything we needed. Very impressed with him. Very pleasant person. - Jim J.
I was very pleased with Thunder installing toilets and Jon servicing the toilets and water heater. They were both very nice and professional. My interactions with Kris and Cherie were also pleasant and I am very happy with the customer service. We've been with Summers for 3 years and I hope for many more. - Terry W.
Andy was probably the best tech we have had out. We want him again, he did wonderful!! - Anthony B.
Vinnie was just a wonderful guy. He is a great representative of your company. Very patient and great at explaining things. Very non high pressure with trying to sell anything. We have heat and he was great. - Ruth B.
I'm very impressed. Eric was full of knowledge and recommended a humidifier and filter system of which I am interested in for the future. Eric was very thorough, polite, and clean. - Melissa M.
I would recommend Chris to service anyone's home. He's a great guy, helped me understand my HVAC system. - Richard M.
Fabulous, really liked Brian, great, informative, knowledgeable, happy to have him in my home. He did his job and did it well! - Donna B.
Chris, Andy, Erick, and Brandon were just wonderful. I needed a furnace quickly and they did all they could to get me taken care of. Really appreciated them getting to me quickly and efficiently. - Carol O.
Chris is terrific. he did a wonderful job. I appreciate you sending him out here and very thankful that you have a guy like him working for you. - Nancy C.
They did a wonderful clean up, were very conscientious and would stop while working to show me what they were doing and answered all questions. Very impressed with you guys! - Janet W.
Really appreciate Vinnie and his hard work. I also appreciate what his boss did to help too. I've had a lot of problems and Viinnie came in and got me back up and working. - Wayne W.
Anthony did an excellent job. He is very informative and polite. Wonderful employee you have there! - Chuck A.
Brian did a great job and was so nice. I was having an issue with a plumbing noise and he determined what it was and got everything fixed. - Barbara R.
The last tech noted growth which I had been keeping an eye on. Shaun explained everything really well and they purchased a UV light. He went above and beyond, even returning to shop twice to help fix a filter and add a special door. Even though my husband wasn't home, Shaun made me feel comfortable and safe. - Judi K.
Shaun did a great job and was very knowledgeable. He gave me a lot of recommendations that I am considering. I really appreciated the good service Summers provided me through Shaun and I liked how nice he was and knew what he was doing. - Amy P.
Doug was phenomenal, very prompt and did an amazing job. - Erica T.
Jacob is top notch! He was professional, to the point, in and out, and did a great job. Would give the best of the best remarks for Jacob. I gave you a shot because my normal company couldn't get to me, but because of Jacob I'm permanently switching to you guys. - Richard G.
Zach deserves extra kudos because he showed us how to clean the filter to get extra life out of it and my wife did it and it looks brand new. Might have made it so we wouldn't buy a filter soon but cemented a great relationship. - Michael S.
Vinnie was a very nice man and he seemed to be very into his job. I loved having him over and he was very informative. - Bryan S.
Zach was very professional and knowledgeable. he did an excellent job. As well as just very happy with all the services, it shows that you guys care with every technician and customer service representative. They have all been wonderful. - Jerry and Barb W.
I have used Doug for a long time and always love him. Barry was new for me but he did a wonderful job. He is a very nice young man. - Candy V.
Doug came out to problem solve after another company had worked on our system and found that they had caused damage. Doug took his time to go over everything. Great customer service. Switching all our work over to Summers because of Doug. - Scott J.
Barry went above and beyond. Thank you for sending him. We called in need of somebody ASAP and you all got us taken care of. All the guys have been great but Barry just went above and beyond. - Norman L
Had complete heating/cooling system replacement, water heater replacement and plumbing inspection. I must say that I'm very impressed by the professionalism of all the guys who worked at my house. - Joseph L.
I want to thank you and your technician Doug! Very professional and full of information! He was courteous and went above and beyond!! We will be doing business with you every time we need something repaired! Please pass along to Doug and I am sure he treats every other homeowner with the same passion and respect! Thank you very much. - Eric B.
Dustin was just so nice and we were very pleased with him. - Pat K.
Everything went perfectly. I can't think of anything I'd do differently. Doug was friendly and accommodating and showed me the part and explained everything. The main thing was flexibility and you guys hit the nail on the head. You were very flexible with our busy schedules. - Bons I.
Always want Zach. Absolutely love him. He did an amazing job. He is very observant and highly recommend him. - Carolyn J.
Vinnie did a great job. Want him to come back for all HVAC needs. He is very professional and efficient. - Robert H.
Gus installed a tankless water heater. Gus did a beautiful job installing and I'm very impressed with the service he provided. - Don H.
Chris did a wonderful job. He was very thorough and had great customer service. - Greg S.
Chris deserved to be complimented because he was so prompt, courteous, and knowledgeable and that is important when having to handle these things on my own. - Susan R.
I was very impressed with your company. I called at 9 and my AC was fixed by noon. You sent Jacob and he was very nice and professional. I just wanted you to know how great he was. - Kim and John C.
All the techs and installers were wonderful. Brad = very cordial, professional - terrific! Shannon and Wesley = clean, professional - great guys! Customer service is great. - Doug B.
Andy was very good about explaining everything to me. I'm 75 years old and to have somebody explain everything to me and go over everything like he did was just wonderful. He was wonderful. - Judy B.
I wanted you to know of the great job during the plumbing inspection. Please commend Brian - he did an awesome job for me in his inspection today. Good demeanor, social skills as well and please tell Brian I recommend him. - Michael D.
Brian did a great job!! Brian was prompt and very thorough in his work and kept things very neat and clean while he was working. He answered all my questions and I was very pleased with his service. - Rea S.
John went above and beyond. We were extremely happy with his service. He fixed the issues and I wanted to make sure he was acknowledged! - Rhea and Joe B.
Jacob Traub the service tech was clean and professional and gave us many options to move forward. Most importantly he got the heat back on. We signed up for the "Safety and Comfort Agreement" and this Thursday is our plumbing check. - Rich G.
Steve did a remarkable job. He was very courteous, knowledgeable, professional, and excellent communication as well. - Ed E.
Jim did a very thorough inspection. He also shoveled our driveway and sidewalks!! - Richard B.
Vinnie was wonderful, professional, and did a great job. Kept a professional attitude the whole time and wasn't pushy to sell. - Matt B.
Andy was wonderful. We are going to keep using you guys because of his service yesterday. - Sarah and Daniel T.
Jason was very professional. He brought a lot of things to my attention and was very kind. I really appreciated everything because I am no longer able to keep up with the plumbing myself. - Robert S.
Brian was a perfect gentleman and got everything taken care of for me. I really appreciate you guys squeezing me into today's schedule. - Mary S.
Everything was wonderful. John was the best plumber I've ever had. He was professional but at the same time so very kind, clean, and just great. On a scale of 1-10 he goes well above that mark. I am very satisfied. He left me very informed and if I need a plumber again I will call you guys and ask for John. - Mary T.
Thank you, Fort Wayne team, for your excellent service and work! We almost weren't ready for you when you came within the hour of my calling for an estimate. And then for you to get our whole central air system running in two days was amazing. We appreciated your professionalism, friendliness, expertise, work ethic, and would love to have a sign in our yard letting others know that we definitely recommend you! It was important to us that you are a fully licensed, insured, and bonded company with a BBB A+ rating. We are thankful that a friend highly recommended you to us. Now we know why. - Margaret D.
I was very impressed with John. He was very professional, polite, knowledgeable, and has a great personality. - Bill H.
Heath and Jon couldn't have been nicer. I'm an older lady and having guys that made me feel comfortable is very important. You have a couple of great guys working for you. - Mary C.
The team from SUMMERS of Kokomo has been outstanding in their service and backing of their 100% satisfaction guarantee. We contracted Summers to replace our 20+ year old furnace and A/C with a new Lennox ELP296 model and matching A/C. All work and was completed in one day and the work areas were well cleaned up. There were however noise issues with the blower and inducer motors of the furnace which quickly became irritating. Note that unlike most houses, ours is one in which the furnace is located centrally in the house in a non-enclosed laundry room, whereas the vast majority of homes likely have an isolated and/or enclosed furnace location. The first issue was the noise of the blower motor making an irritating whine while ramping up to speed, and again upon slowing to stop. Summers was called, and upon inspection agreed to replace the motor. This was accomplished within reasonable time and did improve the noise issue. The next issue was the inducer motor which whined at a frequency that reminded me of the old TV test tones at signoff many years ago (showing my age, huh?). Summers again agreed to change it as well, but the end result was no improvement. They then contacted a Lennox engineer who visited and assessed the issue stating this was a normal condition for this model.
Ultimately, the Summers team, standing behind their 100% customer satisfaction guarantee, invited us to listen to a Lennox furnace the next model up that they had installed in their local facility, and if satisfied with the noise level, agreed to replace our furnace unit with this one. The Lennox sampled was the SLP98 model which boasted better sound absorption and a different inducer motor (among other improvements). This unit was observed to be noticeably quieter in all cycles. The inducer motor did not generate an irritating noise and the blower motor did not whine when ramping up and back down, so replacement, plus an upgrade to an icomfort thermostat, was scheduled. This replacement was accomplished in one afternoon.
Again, the Summers team was professional in all aspects, answered all questions, cleaned up the job areas, and provided for contacts for any future questions. As of this writing, this replacement is under our evaluation for our 100% satisfaction as provided for by the Summers team. Given their courteous and professional interactions with us through these challenging issues, we have every confidence that they will continue to pursue every option available to fulfill our 100% satisfaction.
The bottom line: We would recommend SUMMERS of Kokomo to anyone who wants the best service, courteous interaction, and professional cooperation they could possibly get for any needs in this area of expertise. - Terry & Juanita C.
Dustin Scheele arrived as scheduled to flush the hot water heater (I thought!). Before he was finished, not only had the heater been inspected and flushed, but every water valve in our house was inspected by turning off and on, then checking for packing leakage. He also checked the water hardness. Finally, Dustin never stepped in our house without shoe protectors on - Welcome in our house anytime.
Dick Van Voorhis - Cicero, Indiana - Richard V.
I was very impressed with my service from Doug, Aaron, and Wesley. They were all wonderful, polite, and did a great job. We will be your best walking commercial! - Sharon C.
Chris is a good guy. He fixed me up. A piece of duct work had fallen down. He found it quickly and got it back up. The guys have been wonderful to me. Thank you! - Rick A.
I just wanted to THANK YOU for saving me from two more days of icy cold water. I have no words to explain how much it means to a woman who lives alone, and makes big decisions alone, to have someone as kind, professional and personable as you helping to make it easy. - Bonnie M.
Chris was great and customer service was great. The attitude, skills, and the demeanor are top notch. - Terry & Barb W.
Scott was absolutely wonderful. He was very professional and very pleasant. Very very satisfied with the service! - Ron M.
I really like Kent! I've known him since he was young because he is friends with my grandson. He always does a great job and is so nice. - Carolyn K.
Andy was amazing. I have a lot of faith and trust in him. I've had a lot of people in my home and only Andy took care of me. - Gay S.
I was super impressed by both Thomas and Jeremy. I really appreciate that your company is so customer oriented because a lot of companies are not. I've had nothing but great interactions with you all. - James E.
I am a loyal customer because of the services you provide. Scott is the best in my opinion. I'm a very happy customer! - Thomas W.
Jesse really went above and beyond to make sure I got my appointment! Jason was also fabulous. Very kind and very helpful. He wasn't pushy and was patient with all my questions. - Victoria H.
I wanted to compliment Shaun, he did a great job and was very nice! - Earline O.
I have been using Summers PHC for 5 years now for all of our services needed. They are always very delightful and professional. I love the dependability I have in calling them and I know things will be fixed and replaced correctly. Thank you so much for all the help you have given us with our old house and here is to many good years in the new house! - Jennifer D.
Thanks so much to Dustin for helping me understanding my plumbing issues and how to deal with them. He is very patient and very thorough in explaining things. - Jennifer D.
Chris Drook is the finest in this business. He is absolutely the best. Spent a lot of time with us. He went over everything and made some recommendations. Top-notch, 5-star service from Chris. - Tony C.
Both Brandon and John worked very hard to take care of me. I'm very impressed with the services provided by both plumbers. - Donna D.
Both Doug and Chris are wonderful techs. Polite, courteous, and friendly. I'm very happy with the service. - Connie S.
Today, as in times past, Sean provided, prompt, courteous, competent service. He and Mike, (who, in the past, has serviced our furnace) are good guys. Both of these gentlemen are trustworthy and honest. They both represent Summers in the best possible manner. Whoever is in charge of hiring employees, did an outstanding job when these two young men were hired. As a former teacher, Sean earned an A+ today. - Mary Jean Brady
So thankful we had such a nice young man working for us. Also very happy to have someone who knew what they were doing! - Mary B.
Thank you! You saved my basement, very professional. - Brownsburg Customer
You have been a godsend. Richard was great, took his time, didn't rush and was so nice and helpful. - Beth T.
I was very pleased with their service. Floyd did a great job! - Kevin M.
Alan was very considerate, thoughtful, listened well and explained things. He was an excellent representative of their company. Everything is working great and we are very comfortable at 69 F. - Harry G.
Josh & Jarret were awesome! So nice and helpful. I really appreciate how they took the time to explain everything to me. - Cathy S.
Kieth did a great job and was able to fix a problem that several other companies missed. - Carla S.
Love Tony! Tony was so patient, knowledgeable and explained everything. Impressed with how knowledgeable Tony is for his age :) - Ralph C.
I was very pleased with Tony. I had no intention of purchasing an agreement but Tony did such a great job I decided to! - Joe P.
Big thanks to Josh who walked us through getting our furnace to work on the worst weather day ever! He did an awesome job and it is greatly appreciated. - Jim & Jan R.
Alan is a great employee, speaks well for the entire company and we recommend them to all of our friends!!! Great Job!!! - Tim H.
Alan was just the nicest young man and I was very pleased with his service! - Judy H.
Alan is great! Very good with people and very conscientious - Becky B.
Richard did a great job and I really appreciate it! - Kimberly Burke
Kieth was very professional! Used shoe covers and was knowledgeable. - Ed B.
I was super impressed by Tony's professionalism and love for his job :) Would recommend Tony every time. - Don W.
Justin did a fantastic job and he is a great guy - Joe P.
Don't take this the wrong way but I really love Tony. You've got a really good tech and I want him in my home! - Nancy A.
Richard and his teammate were both so polite, probably the nicest and most polite technicians we have ever had in our home. - Jean M.
I am extremely pleased with Richard and Tony. They are excellent! Glad we live in Lafayette to have them as our technicians. - Paul S.
Sean was great; he was polite, friendly, and thorough. He went above and beyond! My home furnace is working better than it ever has, and Sean was the most polite tech I have ever had in my home. Thank you. - Mitch S.
Dustin is the best I've had here. He was professional and very thorough. He replaced my shut off valve and did a great job, very happy with Dustin and want him as the plumber every time. - Pat S.
Brandon was wonderful, on time, clean and friendly. All of Summers employees are but you could tell Brandon was very passionate about his job. He was thorough and took the time to answer all our questions. He made great recommendations. - Nicole E.
I really appreciated the hard work the techs put in to completing the installation. Tommie was great! - Barbara G.
Jenny went above and beyond and sent me a card when my cat passed away. It is people like Jenny that make me want to stay with Summers PHC. I was very impressed with the work and will show to all my friends and family. - Willean M.
Summers was the 3rd company I called out to give me an estimate. I was not pleased with the first two and hoped I would have more luck with you. Salesman and Technician, Ben Kortokrax, was great. Because he is also an installer, he knew the products inside and out, even the tankless water heater. He was very competent, nice and honest and is a definite asset to your business. Your installers were here, right on time. I am extremely pleased and happy about my decision to have contracted Summers to do this work on my home. - Maureen O.
Chris is a a real asset. He was great. Very accommodating with my questions. Helped me a lot wit the questions and my options. Really took the time with me - Ron S.
Scott did a phenomenal job repairing my kitchen sink. He was a pleasure to have. Very polite. When our contract ends with Dial one we are signing with Summers simply due to Scott's services. - Bernie A.
I was questioning whether or not I would stay with Summers for another year of service until my plumbing inspection today with Dustin. He is just WONDERFUL! He really took the time to explain why certain repairs were important and we felt that he clearly was knowledgeable and trustworthy. We will be renewing our agreement because of Dustin. - Kristin R.
It went great. Very nice young gentleman (Kris Casebolt). He explained everything. Very happy with service and would recommend Kris to others. - Rick G.
Very responsive to customer needs!! Kent orchestrated everything so well. Jesse is so nice and kept us up to speed as to whom was coming and when. The installers worked really hard and were very thorough. We were very impressed with the whole Greenfield team! - Tiffany B
Vinnie is such a great guy! He is very likeable and competent. It is great that you sent a tech that I really like and that knows what he is doing. - Arthur B.
We recently signed up for the Summers service program. Andy Barva came to our home, and I was very impressed with his professionalism and courteous nature. We were in the process of purchasing our home when the furnace went out. The previous home owner had work performed by another company, but I wasn't confident it was good work. Andy came out to run some diagnositics and determined that our furnace required further repair. Andy was very detailed...and explained everything in a manner I could understand. I was then able to renegotiate a new furnace with the seller as part of the purchase contract, based upon Andy's inspection. I hope Andy is given kudos from management because he represents Summers well. - Jim H.
I appreciated your long term employees who give their all - from the time of making the appointment through the service completed, your company performs above and beyond- thank you - Mike Z did a great job today - I've been a customer for years and every contact has been right on - Thank you! - Mary L.
very personal did a great job bough a service contract because teck was so awesome!!!!! - Evan b
We had been diagnosed with a dead AC, and we called Summers to give us a quote on a new one. The service technician came out, looked at the unit, immediately diagnosed the problem, and fixed it. Even though it was his last call of the day, Andy went above and beyond to make sure everything was working properly. I will gladly refer Summers to anyone who asks! - George L.
I wanted to compliment Andy on his demeanor and efficiency. I was very pleased with Summers. - Linda T.
Barry went above and beyond to help me get all matching parts for our bathroom. I am selling my home and I think it was so wonderful that he was willing to do that. I think he deserves a raise! Very impressed. - Andy J.
Andy went above and beyond and was very cordial. I originally called for a quote but Andy said that it could be repaired and knew exactly what was wrong. He came and fixed it right away! Andy never seemed rushed and he came late in the day to accommodate my schedule. - George L.
I was very pleased with Summers on the recent installation of my new Bradford White water heater. Both Jon and Heath were very efficient, professional and responsive. They answered all my concerns and questions. Many thanks to the entire Summers team for your help and support - Bill K.
Terrific customer service, very knowledgeable, communicated things well... I was very impressed! - Susan S.
Heath did a great job, he was very prompt, immediately found the problem and fixed it quickly. He was very efficient, polite and professional. - Donald O.
Had my 10 year old AC system checked out. It thankfully got a clean bill of health. Nice to have an honest tech that does good work. On top of that I learned a few things. - Michael Thoreson
Barry did my annual plumbing inspection on 5/20/2015. I had several questions and concerns which he checked out and made some adjustments as I requested. He did an excellent job and gave me some information to consider. I have used this company for several years and have had nothing but good experiences every time. Thanks Barry. - Mike M.
We're very satisfied with the job and the service tech. We had a little bit more of a problem than expected. All is well now. My mom thanks you and so do I .
Pat Cleary on behalf of Edith Odle, Portage Indiana - Edith Odle (Pat Cleary)
Gerald cleared our kitchen sink drain and was very professional and helpful. I'll be sticking with you all in the future for all my plumbing needs! - John W.
Jason was the technician that came to my house. He was very helpful and courteous- he took the time to explain everything he was doing, his recommendations and why. I am very happy I finally found a company I can trust! - Eugene P.
All of the guys have been very pleasant through this whole ordeal. I really appreciate all of the hard work. Dustin was very apologetic even though he did not need to be. He was absolutely great as were both of the sons. Just wanted to thank you guys for the job well done! - Jane P.
Barry did a fantastic job! He did great work, fixed everything and explained what he was doing very well. - William K.
Doug is always the best there is. I so very much appreciate you guys sending him out to me. Now my house guests are comfortable! - Patty M.
The 2 guys that came to our house and I am sorry I don't have their names...but...We have nothing but great things to say about the work they did they were so nice.. like having our sons put it in for us. We have a small crawl space that is very dirty...and they just did it with a smile. May I say the company should give them extra cloths or a jumpsuit to put on while under houses like ours they deserve it...it was so bad under there.. I thank them so much and the company is great and answer all the questions we had. The Lennox is just doing great. - Dale G.
Every time this company has sent out someone to service my furnace or central air system they have explained potential issues they had seen in the past with the same brands and told me ways I could keep those problems from happening. Other companies (including the one that installed the furnace) would not speak up and just charge me each time something went wrong. Summers really cares about people and I call them every year for service and tuneups on both my heating and cooling systems! Keep up the great work, and you have a customer for life!!! Thank you so much for being honest and good at what you do!!! - Jeremy S.
Dustin was a wonderful guy, as nice as he could be. Actually he found a problem that I didn't even know I had... and fixed it. He did a wonderful job! - Dale M.
We wanted to write a quick note to commend your technician - Brandon. He came out to our home to fix a fan problem on our system. He also did some fan speed adjustments to help reduce the high humidity level in our house, a problem we've dealt with for 2 years. The original HVAC company never seemed able to correct the humidity problem.
Our system may still need some tweaking, but we are grateful to Brandon for his effort in helping to improve the humidity problem in our home and for his work ethic. - Tammy & Randy B.
Kyle was a very nice gentleman. He got the A/C all cleaned up and taken care of. I have no complaints whatsoever, everything is working great! - Barb V.
Vinnie did a wonderful job! Very professional and explained everything to me. We were very, very satisfied with the service. We've never been disappointed with you guys! - Donna D.
Dale showed up promptly and was a God-send. My garage was starting to flood and Dale pitched right in and started to help. He dug a hole next to the garage for water to flow into. I am so grateful because my husband has health issues and was not able to help. Dale was amazing and very nice. - Fred W.
Justin is a hard worker. He was up in the attic working in the heat, sweating, until it was fixed. I really appreciate it. - Michael S.
We are so pleased with the plumbing work Sean put in at our house on July 9. It was long and tedious task but Sean was calm and cool throughout. Great employee and we know his skills are appreciated by Summers. - Gerry L
We want to express our personal heartfelt appreciation to our technician, Andy! He not only repaired a component, but pointed out that there was a big possibility that a faulty heat exchanger may be producing carbon monoxide. Andy took the additional step of shutting off the gas line as well. This action may have possibly saved my family from becoming a death statistic due to carbon monoxide poisoning! Andy deserves more than a "job well done"! - Gregory O.
Chris deserves an award for how nice, honest, and hard-working he is! He always makes sure to go above and beyond, double checking work done by others and correcting it without being a pushy salesman. - Bonnie K.
James was awesome. He worked all day and stayed late, but kept a great attitude the whole time. I will be calling again, once our drywall is done, to finish the bathroom. I highly recommend James to others! - Jamie and Tony Z.
Austin and Caleb did a great job. I'm very happy with the service. They were both incredibly knowledgeable and had an answer for every question I had. Working with them was a great experience and their service was superior. - Lawrence W.
I was am a first time customer and I was very pleased on the service Dustin provide. He was very professional and very thorough. I would highly recommend SUMMERS. -
Ed was really great and spent a lot of time going over and cleaning the old system. He went over the options we had between repairing and replacing the system. He told us about the great maintenance program and the installers were all so nice and thoughtful as well. - Aurelia W.
I just wanted to let you know that Dakota and Dylan were FANTASTIC! They did a great job and are very professional. They even cleaned up after their work. I will definitely be passing on your name! - Larry P.
Had a good experience and felt the owner should know. The job was well done, very professional, courteous and answered all my questions. I was very happy with the work Jesse did. I've had at least 5 different Techs over here and they have all been great. Whatever program you have your technicians in, its doing well. Great job! - Lawrence W.
Erick did a wonderful job. He was great, very polite and courteous. - Ken and Susan C.
Austin and Caleb did a great job and I'm very happy with the service. They were both incredibly knowledgeable and had an answer for every question I had. Working with them was a great experience and their service was truly superior. - Lawrence W.
I had my air conditioning unit fixed by Jacob, he was courteous, friendly and very
professional. I had called that morning to get an appointment and I got service the same
day, now that's what I call great service you don't get these day. Thanks Jacob for working
late to keep us in air conditioning. And thanks Summers for your good service. - Shirley N.
I just wanted to let you know that Dakota and Dylan were FANTASTIC! They did a great job and were very professional. They even cleaned up after their work. I will definitely be passing on your name! - Larry P.
We sold our home and needed plumbing repairs as buyer requested. Very happy with work performed on water heater and sump pump. Technician was pleasant to work with. - Shari M.
Got home after vacation and found our air didn't work in our home..we called and they came out on an after hours service call for us..they were timely and had the problem fixed in no time. The tech was friendly and competent ! - Sandy
During my recent ordeal with another company I called Summers for a second opinion. With a house full of humidity and a basement full of "biological growth" Steve Denning took the time to do all the diagnostics. Fix the problem so temporarily to stop the excessive sweating and explained to me in detail the next steps needed to correct the problem regardless if he got the job He offered his number if I had any questions or concerns as this saga continued
I have decided to have Summers do the work, why because he cared about my well being and making it right . Common courtesy for others you can't always hire but is a intragual part of all business many seem to overlook
He has a passion for what he does !
Jill - Jill Rusk
I've got to tell you, Dustin is really, really good! And so, so nice! - Bonnie M.
Andy was absolutely sweet and just wonderful! He did a great job! - Brian and Angela B.
I just wanted to call in and compliment one of your technicians for holding the door at the gas station for everyone! It was just so nice and he is really representing your company well! - Jane D.
Chris was just FANTASTIC! Stellar job overall, just quality service. With Summers, everyone that comes to the door is excellent. You have quality employees that know their stuff, answer questions, and are patient. Every time, the service is excellent. - John M.
Jesse H came out for my scheduled ac tune-up today and did an unbelievably great job!
He did a very meticulous job inside the house, checking my furnace, then went outside and completely took apart my ac unit...checking the blower motor, the condensation drain, the compressor, the electrical components, the refrigerant pressure, inspecting the indoor coil, not to mention, getting rid of the dead mouse, as well as a mouse nest! As if that wasn't good enough, Jesse then took off the top & side panels and completely washed the condenser coils! I had NO idea so much dirt built up on those coils...it looked like an air filter that had never been changed! He finished up by waxing the unit! I've owned 4 homes & never have had any of my previous units serviced...that will change after today, as I witnessed 1st hand how clogged they become over time! Thanks Jesse for being, & doing, such a professional & thorough job! - Debbie G.
My family has utilized Summers for various needs around our house and have been beyond impressed each time. The service technicians are quick to respond, down to earth, reliable and friendly not to mention incredibly knowledgeable! I greatly appreciate having such an awesome company in the Dayton area. - Tammy Shoop
Josh and Amy have always been awesome! Josh is very honest, informative and knowledgeable about what is needed. The prices are always the best and the quality of products and service are excellent. I highly recommend Summers Heating & Cooling! Thanks and God bless! - Steve P.
Thunder did an amazing job! Very professional and thorough. - Tim H.
Jesse was wonderful. I was very impressed with him. - Mark G.
I've had the pleasure of working with Summers 3 times on a home I recently purchased and I'm blown away every time with their professionalism and promptness. My first encounter was a bad valve for the main water line coming into the house. Dustin was on time, diagnosed it right away and with their upfront pricing schedule, showed me the charge for the repair and had the job completed in no time. Brandon came out for my cooling checkup and thoroughly went through my system and explained everything to me in terms I could understand. He's definitely an asset to the company and while I hope to never see him again, it's nice to know that if an emergency pops up, I'll be treated kindly and fairly. I had a plumbing checkup and the field supervisor Jon came out and again, was very professional and didn't try to upsell me things I didn't need. It's no surprise to me that the supervisors are just as courteous as the technicians. Every phone call, email and visit from Summers has been a pleasant experience and I'm very happy they're close by in case I need them in the future. - Matt S.
Ryan was fantastic. I was truly surprised when I called on a Friday night and Ryan returned my call immediately and was at my house in less than 20 minutes. Very friendly and professional and I could tell his priority was to find a solution to my AC troubles at the cheapest cost to my family. There were no hidden costs and since I had the customer service plan my service fee was under $50. When I originally called I was expecting a lot more since it was after hours on a Friday. Huge kudos to Ryan and the rest of the team at Summers. I would definitely reccomend Summers and the customer service plan to all my friends - Ben Smith
Mrs called in right after Ed left to tell us how nice and hardworking he was. She said he was so sweet - promising to call in a few weeks to check in with her and see how her cancer treatments were going. She said she just would have given him a big ol hug for all the hard work he did! -
Dale did a wonderful job. He really went above and beyond by helping us check and make sure the Jacuzzi was working as well. He spent a lot of time with us. -
Mrs wanted us to know that the 5 times we have been out for HVAC Plumbing and installation, that all of our guys are awesome! "Nicest guys, clean, friendly and they made this a wonderful experience dealing with Summers". She has praised our name all over her workplace. -
Ed was so nice and hardworking - and so sweet, he promised to call in a few weeks to check in with me and how my cancer treatments are going. I could just give him a big ol' hug for all the hard work that he did. - Edith D.
All of your guys are awesome! They are the nicest and cleanest guys, and it's been a wonderful experience dealing with Summers. I've praised your name all over my workplace! - Nancy S.
Dale did a wonderful job! He really went above and beyond by helping us check everything and make sure the jacuzzi was working, too! He spent a lot of time with us. - Dana D.
When I first got with Summers Plumbing Heating and Cooling it was because my husband caused a fuse to blow for our A/C and they were out fast to fix that issue. The Employees are very polite and informative more informative then other companies out there.. I signed up for there maintenance program at that time and have had Dustin out for Plumbing Maintenance and omg man you are great. I was very happy with the answer's to my questions as well as making suggestions and letting me know it isn't a must fix right away on things but that it will eventually need to be done. And today we had Zach out to do Maintenance on our A/C unit and though he was here for a while working and answering important question we have as First time home owners on what would be best for this and that I am so happy that he to was out and would recommend both of them for anyones servicing and care of there home care needs.. I am going to have them be the ones coming to take care of my needs because I am comfortable with them and there information they supply when asked a question. THANK YOU SO MUCH SUMMERS I LOVE YOU GUYS KEEP UP THE GOOD WORK - Renee D.
You guys have been awesome! You stand behind your products and service. I can't thank you enough for your courtesy, friendliness, helpfulness and all around professionalism. I will definitely recommend Summers to ANYONE needing plumbing, heating or cooling services. Thanks again! - Heather Rose
I'm usuallya very hard man to impress but Ed did a great job impressing me. I was very pleased with his service! He did a great job and was very knowledgeable and professional. - Larry R.
I am very impressed with your technician, Ed. It is very hard to impress me but Ed was great and knowledgeable. I am very pleased with his service. - Larry R.
Zach was wonderful. He really went above and beyond what he needed to do. He did a bunch of little jobs that he really did not have to but we appreciate it! He was just so polite and helpful. - Zach B.
I really wanted to personally thank Layne. I really appreciated the special door he made for the furnace and all of his hard work! - Anna T.
Zach was wonderful! He went above and beyond what needed to be done. He took the time to do a bunch of little jobs that he did not have to do. He was so helpful, professional and a very polite man. His service was really appreciated! - Tom & Karla E.
You are to be commended on your selection of personnel. Ben was here today and did a good job! Your staff does an excellent job of public relations. They are friendly, courteous and helpful. Thank you, for your people in the office and on the road! - Mary L.
Jon is always great and Zach was very knowledgeable and wonderful too! Thank you for sending your A team! - Mary Ann C.
He was a very knowledgeable man. I appreciated him coming out. Not to mention the fact that I called last night and then got a call first thing this morning to send him out. I about fell out of my chair! - Virginia C.
Jon is always great and Zach was very knowlegeable and wonderful too!
They explained everything well. Thank you for sending your A team! - Mary Ann C.
Zach was a very knowledgeable man and I appreciated him coming out. Not to mention the fact that I called last night and then got a call first thing tis morning to send him out. I about fell out of my chair! - Virginia C.
Very, very pleased with Andy. He was professional and business like but polite too! Seemed to really know what he was talking about and what he was doing. - Genieve N.
Chris Drook is an amazing guy. I give him 5 stars. He did a great job. - Rick H.
Andy is so thorough! Went very well!! Sold me a new system and showed me and emergency switch on my furnace! Great guy! - Gary W.
Just wanted to let somebody know that Eric is probably the nicest technician we have had out here. He was wonderful! Would highly recommend your company and him. - Donald & Mary Jo B.
Dustin and Kyle were very polite and wonderful. Very respectful and wonderful! I've never had a plumber that was as informative as him. Dustin blew me away and Kyle is definitley learning the trade from him. - Mary M.
I wanted to give a quick shout out to Heath from the Noblesville Office. I had struggled with a drain issue and had it checked by a couple different companies. Summers beat all estimates that were given. Heath came out to my home and took a second look for me and was able to fix my plumbing problem efficiently and correctly making sure everything worked properly before leaving. He answered all of my questions and addressed any concerns I had. He was professional and courteous. I will definitely recommend Summers (and Heath) for any plumbing needs in the future. You guys rock!! :-) - Sharon H.
Ed was great. He was professional and knew what he was talking about. He actually sat down and went over everything with us. We have NEVER had anybody do that with us, normally they are just in and out. We appreciate his work and the way he is! - Edgar H.
Zach really knew what he was doing. He even taught me a thing or two.
I was very impressed with Zach, he knew that I was upset and said he wouldn't start working until I smiled for him. That is when I knew he was a great guy! - Mila D.
Jacob was wonderful. Did a thorough job! He answered all my questions with a lot of patience and was so polite. Between Dustin yesterday and Jacob today, I'm very impressed! - Mary M.
This company was the best!!! Service was promt and and techs were so polite and explained everything to me. Ryan Jacobs went beyond what I expected. He fully understood the sitution what was happening, andmade me feel at ease that my issues(from other company) would be fixed and he did it within hours. I really dont know how I can thank him and this company for all they did I now have heat and a unit that works THANK YOU AGAIN RYAN!!!!! ALSO A LATE THANK YOU FOR MIKE, TOMMIE and Greg for the issues they repaired in July I am definitely going to spread the word and recomend this company - Norma M
The serviceman the came, Joshua Kenny. What a great kid. Very knowledgeable and respectful person. He took the time to show me how everything is checked and measured. He can come and work for me anytime. - Bill B.
We really appreciated the work of everyone who put in our new on-demand water heater and our new water softener. Everyone was pleasant, efficient, and neat. And a special thanks to David Fralick who came after hours to make a few last minute adjustments! Looking forward to better water quality and energy savings! Thanks, again. - Steve and Debby J.
Thunder did a wonderful job! He really made it a pleasant experience, and sat down and talked with me about everything. All the guys have been great. If you want to put Thunder down for me for next year, that would be great.
I have said it before and I will say it again, I want to thank whoever is doing the hiring, because you have great guys. All you girls too! They call when they say they will, and they are all so nice as well.
So thank you! I really appreciate all of you. - Laurie H.
Jim did a great job! He really took his time and looked over everything. I appreciated all of his hard work. - Earline O.
This was my first time using Summers Plumbing Heating & Cooling. I received excellent service from the time I made the first phone call throughout the time it took to complete the job. William who was my service technician was very friendly and efficient. I could not ask for better service. I will definately reccomend your business to my family and friends. Thank you! - Gloria D.
Technician was highly professional, and he took the time to explain everyting to me. He had ny furnace working within a half hour. Will use them in the future. - Michael
Thank you for getting to my house so quick and for your attention to detail.
You were prompt very friendly and courteous, assuring and extremely hard working. My family and I are more than pleased with your work and I feel that I have found my new plumber! - Diana B.
They got everything taken care of and all is good. Very quick and professional. Was very impressed and may have sold another new water softner for you guys to a family member. - Carrie R.
Thanks for the new furnace and water heater, it is heating great! The installers were great and so polite, I was glad to have them at my home. - John P.
Did an excellent job! The technician Josh, is a good young man. - Les M.
Left a message at 07:00 with no heat! 8:00 was called back! 9:00 heat back on! Courteous professional people with a great job to Allen! I plan on upgrading in the near future and Summers will be my go to for sure! - Ron Raber
Friday night at 6 p.m. and water is spewing from the well into our crawl space, what do we do...panic, and then call Summers in Anderson. Paul J. came out inspected everything, in and out. He was so knowledgeable, nice and calming; we knew we were in good hands. He gave us all of our options, and never once rushed us even though it was getting later into his Friday evening. He had to come back bright and early Saturday morning, was there when he said he would be and did everything we asked and more. Paul is a great asset to Summers, and we would recommend them for sure! Thanks Paul!! - Dawn G.
I want To say Summers heating and cooling is the best. I did a lot of studying companies and reviews they had the best. And they were true to their word.The gentlemen that came out worked very hard and were very good. putting my new heater in. Then I had some problems when the first cold spell came . I understood sometime the drainage pipe has to be tweeked. And since my crawl space was so small it was hard for them to get the right angle. I called on a Sunday got a call back from Tommy within 5 minutes had a call before me was a hour away called me when he was on way solved the problem got my heater going. Till the other techs could come in a.m. and and finish. They were out but 8:30 and fixed the problem in 20 minutes. These people are like family they take care of you like you were one of their own. Call them you will not regret it. - Laurie C.
Jared did a good job! He inspected everything!! He taught me some new things as well. Everyone at Summers has been great! - James M.
Did a great job! Josh went above and beyond and fully explained to me everything! - Jack H.
Doug did an excellent job, perfect, turned out great! Done quickly as well, just an excellent experience! - Mike M.
Jesse was fantasctic. He was so patient and answered all my questions, even though it was the middle of the night! Really professional and took his time to get it fixed. - Chris G.
Summers heating and cooling is the best choice in this area! They are very knowledgeable, experienced and an absolute pleasure to work with! They will beat all competitor's prices and provide fast and friendly service! Rich is the man!!!! Do yourself a favor and call Summers FIRST!! - Amanda B.
Jared did a great job. He taught me some new things as well. Everyone at Summers has been great! - James M.
Ed was very knowledgeable and very customer oriented. Ed was a delight! - Dale S.
Josh did a really good job. He was very thorough. He gave explanations, was on time and very preofessional. - Connie F.
Josh did a great Job! He went above and beyond and fully explained everything! - Jack H.
Doug did an excellent job! Turned out great. Done quickly, just excellent! - Mike M.
The night before Thanksgiving, my ejector pump failed and sewage overflowed into my basement. Zach Brown responded that night and helped me with everything including walking me through all the different systems in my home to calling a restoration company to fix my carpet/drywall. The knowledge and insight gained from listening to Zach is invaluable to me as I move forward in home ownership. Zach's work was completed quickly and skillfully. The professionalism Zach displayed is exceptional and deserves praise. I will definitely be calling Summers first with anything that arises in the future. Thanks! - Garrett S
Josh is a great kid, polite and professional. He was very thorough and and explained everthing. He gave me a deal on the SCH and you guys have a customer for life! Very impressed with all the servic. From now on you guys will be the only ones to work on my furnace. - Howard R.
Right after the technician left I wanted to call in and say how happy I am with your services. I was happy with how quick you got back to me and fixed my issue. I am very happy with Summers PHC! - Howard R.
I just want to take the time to tell Jason Morrow Thank you for the very proffesional job you did. You went over and beyond helping me with my hot water heater! This is the 3rd time I have had Summers techs out to help!! and I wish they had been recommended along time ago. Thank you again Jason. The techs that have been to my home have been nothing but awesome. They are very proffesonal from the time I call for a appoinment to arriving at my home, right down to putting booties on before entering. Jason did more explaining then I ever expected and told me excatly what he thought was the issue and helped me get my new water heater and had it installed within24 hours. Over all since Sept I have used this company and I will always use them from now on. Thank you all again and Merry Christmas to all of you - norma
Tommie is such a great guy! He was very thorough. I appreciated him getting back out first thing in the morning when he was off too! Really great job. - David A.
Very happy that Zach came back and did the work. He did a great job!
Wanted to say thank you for all of his hard work. - Donald R.
Vinnie and Paul, these guys were both great! They were extremely knowledgeablem and spent a lot of time with me giving me lots of options. I would highly reccommend both of them and cannot believe I've never used you before. I will reccommend you to my friends and will be sure to call if I have any problems. - Sharon E.
I've dealt with quite a few different techs and HVAC people over the years. Hands down, Brandon is one of the most honest and up front techs I have ever worked with. He is very ethical and open about products. I plan on recommending your company to as many people as I can based solely on my interactions with him. - Dave B.
After getting the mailing from Summers for a furnace clean and check we made an appointment. Ben Kortokrax was the technician that came out, our furnace is in our attic and not the easiest thing to get to. Ben did our clean and check and came down and explained that being 22 years old that there were many problems with it including carbon monoxide getting into the vents. Not good. Ordered a new furnace and Austin and Joe did a great job installing it. As I said it's in the attic so they had to take the new furnace apart and take it in to the attic and put it back together. They made seem like it was no problem, when even I knew it was more of a job (headache)for them to do. I can't say enough about these guys, professional, courteous, friendly and cleaned up after themselves. I would recommend Summers Plumbing Heating and Cooling to anyone that wants a job well done. Thanks again Ben, Austin and Joe. Dennis & Sue Ripley Hobart In. - Dennis & Sue Ripley
I am very happy that i chose Summers Heating and Cooling to install my Lennox furnace, it is a great furnace and Summers has FANASTIC SERVICE to their customers. i have called on sunday morning and they have come within a 1/2 hour, SUMMERS IS A GREAT COMPANY i highly recommend them. - sherry
These men were awesome they were both named Cody! They were very nice and professional and got the plumbing done right! Loyal summers customer thanks to these two! Have never been treated so great before -
I live in Noblesville and had Zak Carroll come out to do an inspection. He was very friendly and was quick and efficient. He was detailed in what he did and his recommendations for new air filters. He was upfront and honest. He even braved the cold to go check on my AC unit that was making noises and just happened to have Screws that were loose. When asking about the other services, he explained in great detail and even stopped to say how he was getting excited talking about it. To me, that is awesome because that is a person who is passionate about his job and it shows.
I work in customer service myself and used to work in management, and he is the kind of guy I would love to have working for and with me. Zak is the kind of guy that makes you feel good about spending money with your company. It was early this morning and he was ready to get at it. I just really appreciated him being so courteous and thorough and I had a great experience. I just want to pass it along because he deserves the kudos. I will request him for my next service. - Brian L.
I wanted to tell you what wonderful technicians Summers has. Ed was great, caring, and understanding. I have always had a great experience and just love this company! I tell all my friends about Summers. - Nancy S.
Aaron was wonderful. Very polite and efficient. My husband said he was the best plumber we have ever had. Only thing he could have done is sat down and had some coffee with us too. - Patricia S.
I would like to express my sincere appreciation for the recent plumbing work that your company did in my home. All of your staff has been very professional and knowledgeable, especially Mr. Dustin Scheele. He took a systematic approach to resolve the problems. He definitely knows what he is doing. Also, I was impressed with the way your office communicated and arranged scheduling with me. Certainly did an excellent job. I will surely highly recommend Summers PHC to our friends. Thank you and have a blessed day. - Joe M.
Zach was very friendly and professional. He worked very efficiently and was very knowledgeable. I would like him to be my preferred plumber from now on. Very pleased with the service. - Lori H.
I really appreciated Zack being so thorough. He did not rush while he was here and answered every single question. We also appreciate all the help from the office working wth us. - George J.
Kyle did an amazing job. He was fabulous and friendly. Scheduled my next visit and requested to have them bring me new filters. - Daphanie H.
Very impressed with our plumber. I was shocked that they didn't quit at 5 and say "See you tomorrow". They worked until the job was done. They did a great job and I am very happy with the service. - Steven S.
Jesse was fabulous and did a great job! He answered all my questions and was just great! - Tabitha I.
Great customer service - Ashley B.
I was very impressed with your 2nd opinion service - especially at no charge. Your service technician was very personable and more importantly knowledgeable. I felt completely informed and safe regarding the gas smell situation we had. Very reassuring. Looking forward to being part of your HVAC family. - Carolyn B.
As always, very happy with our Summers visit today. I called this morning with a sump issue, pressing but not 911, they had someone out to me 3 hours later! Jonathon B. quickly figured out the problem, explained it thoroughly with a very friendly and professional manner, and worked quickly and efficiently until he was done. He laid drop cloths down, which I don't believe is even company policy, and everything was nice and clean (maybe cleaner;) when he left! I highly recommend the Summers maintenance contract, we got a great deal on our new sump with our discount, and it has paid for itself just about every year. Thanks Jonathon B.! - Anonymous
We just want to praise Summers for our recent installation. Justin was so great about explaining the different furnace options, he was very thorough and kind. Jeff was so determined to find the problem and we were so impressed with him. As for the installers…Aaron was so patient in answering all of our questions, everything we asked he answered and could not have been sweeter! And Bill was so knowledgeable and cleaned everything up so well. All the girls in the office have been so helpful and nice. We have dealt with a number of HVAC companies in the past and there is no doubt Summers has been the best by far. We were happy with everything but it was the people that made the difference! - Maureen R.
This was the most thorough plumbing inspection we have ever had. Dustin was knowledgeable, professional and pleasant. - Larry W.
This is my first review, but I've had a history of very positive experiences with Summers. AC repair, eventual AC and Furnace replacement, and water heater replacement. Last week when Brian came for a plumbing inspection, I asked some questions about getting a Utility sink. He gave objective feedback and a quote $100 less than I anticipated. He just left. In under 2 hours I have a great, heavy duty laundry room sink that will simplify lots of household chores. Wonderful! Thank you Brian! I am so so glad I finally had this installed. What a good experience. And as always, Summers has the most courteous, personable, professional associates. - Denise T.
Summer's replaced my house furnace and did a good job. Summer's scheduled to come and replace my furnace last Friday (3/4/2016). Two installers arrived on time and quickly went to work. Mike and Brandon very professional and knowledgeable about their work. When finished they cleaned up and removed all the debris. I was pleased with their work and work habits. I will call Summer's for any future work I need done. - Great experience
Summer's was called to repair some plumbing issues that I had. John (plumber technician) arrived on time and quickly identified and repaired my problems. John checked his work and cleaned up. I will use Summer's service again. - Beverly Christian
Called to have our water faucets on our washing machine changed. John the service tech who came out to replace them was very pleasant and explained what he was doing and what was needed to do the job. He had to go get parts to replace the old and had it done in a professional manner. Was very pleased with the service and would recommend their services. -
Devin did a great job. Didn't take long to fix. My fiance wasn't home and he will appreciate that it was Devin that came out. We have been pleased with everyone, but very comfortable with Devin. He came out at midnight once to work on our softener and we appreciate it. Request him for any future plumbing. - Gloria D.
I had a drain issue and wanted management to know what great service I received from Thunder. It took him away from his family and he was here at 9pm helping us. I appreciate the great service. - Sue S.
You have sent the nicest plumbers and technicians to my home. Summers does the best work and has been consistent since 2011. I always have a house full of dogs and grandkids following them around and everyone is always very kind to them. The whole experience has been amazing! - Mattijane J.
Brian was very thorough and explained everything on a level I could understand.
He wasn't pushy but very informative. I would recommend him to anyone needing a plumber. - Kimberly S.
Thanks again to Barry and Clint for all their hard work on our plumbing job. We are glad we can know our plumbing was done right and that we can count on Summers for any other plumbing problems we may have in the future! - Miranda J
Jeff was absolutely wonderful. He is very respectful, friendly and we appreciated him - Betty H.
Dustin was fantastic. I was very impressed with him and felt very comfortable with him in my home. We really appreciated him. - John P.
We were very pleased with Ed and how well he explained everything. He gave us a lot of confidence in Summers. - Pam L.
Barry and Clint were two great gentlemen. They did a great job and explained everything well. They deserve a big thank you! - Anne L.
Bless Ricky's heart! He got into my crawl space to check plumbing and found duct work disconnected. He went ahead and fixed them while he was down there. We really appreciated it! - Candy V.
Vaughn was one super repair man. You should give him a pat on the back. Let him know we think that he is just great! - Donald B.
CJ was very thorough. He took extra steps and was remarkable. We also appreciated the office calling and fitting us in today! - Kenneth M.
Came out for emergency services on a Sunday eve.. Corrected the issue and followed up the following day.. Thank you Summers and your tech Toby... - Dave
Jon did a really great job. You should give him a raise! - Robert S.
We had amazing customer service and really appreciated that! We called yesterday and you got here so quickly. Scott was great, went above and beyond what he needed to and had amazing customer service skills. He was very professional. We would like to thank Summers as a whole and Scott as well! - Sarah M.
I just wanted to let your company know how impressed I was with every technician that was sent. Ed, Layne and Eric were all awesome! I have never seen a company that worked so well and efficient and I have never been so impressed. We will use your company for everything." - Art A.
Scott is very friendly and professional. He crawled in and out of the crawl space 5 times and never once complained. Very happy with the service! - Ron S.
Trey was so very nice and congenial. We were very happy with him. - Sue E.
I wanted to thank Paul for a great job. Looking forward to having him return. He did fantastic! - Terry R.
Ed was an exemplary employee! He was very professional, took no short cuts and explained everything very thoroughly. What a great representative of Summers. Kudos to Ed! - Pat F.
I dealt with multiple companies in past and can honestly say that Summers has been the best of all of them. I recently had Josh Kelly (tech) come out to my home and spend the time to inspect my HVAC unit. He also took the extra time to walk me through his findings. He was honest and knowledgeable! I will be using them from now on and suggest everyone give them a call. - Peter S.
Thank you so much for helping us when our water heater went out. The type we have, nobody had one and you guys found one and got us back into a nice hot shower! And you were cheaper than others! Service exceptional from Jon and so highly recommend him. Very pleasant and knowledgeable thank you again for outstanding customer service! Noblesville location is awesome!!! - Kim D.
Gerald was our plumber, up front, honest an respectful. We appreciated all he educated us on an the great job he did ! Thanks Gearld, you'll be highly recommended by us ! - Steve & Karen Bowen
Paul is very professional and very happy with him and his work. We appreciate that Summers has an employee like him, he is just great! - Gary C.
Just wanting to thank you for everything. Aaron was great, amazing service and he was respectful. - Deborah T.
Ed Shannahan came and fixed our air. He was so nice and explained everything so well (and I know nothing about heating and air) thank you! - Leah F.
Kudos to Zack C! He did a great job. He took the time to answer all my questions and was just a great guy! - Kelly C.
Ed and Vinnie were both fantastic. Ed found the problems and they were both thorough, honest and upfront with me. - Andres P.
Excellent job and service. I give John the highest compliments! Very happy with John's work - Daniel F.
Had our plumbing service maintenance visit today and have to say that the plumber on this visit was awesome. Dustin S. was very friendly, and was very knowledgeable in answering questions I posed to him. He diagnosed our water hardness/softness level, tested our system pressure in the water circuit, and noted his findings accurately. I can appreciate that kind of customer service. Thank you Dustin! - Joe G.
Kyle was a gentleman and very personable. He was very good and a hard worker. We were very pleased we got to meet Kyle. Give him an A+!! - Pat & Robert S.
Very satisfied with Barry and Zack who completed our maintenance today. Both guys were very polite, skillful and professional! - Terry W.
We have never had customer service like we did from Jon B. He is great, very thorough and cares. He went way above and beyond our expectations! - Zach S.
6-15-16 Summers sent Kyle to our house to fix our air conditioning and within 10 minutes he had already found the problem with confidence and it was much cheaper than the repair I expected. Well-trained tech and very professional. - Justin O.
Clint was really great! He was extremely professional and explained everything to me. Just overall great experience. I was truly surprised and impressed with how great Summers service is. - Sara C.
Devin is fantastic. He is our preferred plumber. There is just something about him! He has answers about everything and is quick and efficient. We really respect his abilities as a plumber! - Gloria D.
Aaron K was super! The best of the best and he deserves a raise! - Tim A.
I have had Summers out twice for A/C issues. Both times Wayne was on time, and provided fantastic service. If anyone asks me who to call with an HVAC issue I will always tell them to call Summers! Thank you, and keep up the fantastic work! - Alan S.
I just wanted to compliment the service technician who performed a hot water heater flush. He was friendly, concise, and gave an excellent customer service experience. A true asset to your company, Jim Woehler excelled in all respects!! - David D.
Just wanted to pass on some compliments to two of your technicians. We had an initial visit with someone names Chris. Super nice guy. Extremely thorough and made several suggestions of improvements. Yesterday someone named Eric installed our new unit. He had a rough job as he was just one man and had to deal with the inside and outside unit on his own. He was at our house from 8:30 to 3. He cleaned up any messes and was overall very efficient and friendly. - Nicole M.
Aaron listened to all my stories and was just so very nice! He got everything fixed. I really appreciated him and his work. - Robert G.
Brian did a great job. He is very efficient and cleaned up after himself! - Tim S.
Aaron H. does such a great job. Nice guy! He did his work efficiently and in a good time frame. - Bob and Pam C.
I had a water leak in my basement and after an initial diagnosis that didn't fix my issue I called and expressed my concern and management came out to make sure my problem was fixed. They went above and beyond and had it fixed that evening and got my basement cleaned by a professional! I appreciate the effort and concern that was put into my problem and they got it taken care of quickly and efficiently. Way to go Summers team in Noblesville! Many thanks to Brandon R. and his plumbing team! - Amy D.
The girls in the office have just been so helpful. I am so glad that my tenants found your company. You have kept me up to date and you have been so very kind. Thank you! - Cindie W.
Justin was fantastic. He is a very intelligent young man and really knows his trade. Very pleased with him! Showed us everything and quoted what a new AC would cost but wasn't pushy with trying to get us to buy one. - Gloria W.
Kent did a great job and was very nice and thorough! - Leonard S.
I just wanted to say how impressed I am with Kyle! I will highly recommend him to anyone with HVAC issues. He was very professional and that just means a lot. - Rhonda K.
Summers was out for an installation and really did a great job from start to finish. The process was easy and they got out here so quickly. We could not be more impressed or pleased! - Karen E
It was 95 degrees in Indy on July 24, 2016 and of course my AC failed in the afternoon. I called Summers and got an appointment immediately. Waited a bit (as we were not the only ones) but once our Technician, Gary, arrived, he had us up & running in 20 minutes. Gary is the most polite, professional, and patient service technician I have ever worked with. He was in his 12th hour working but you would not know that. The BEST...Period. I give Summers PHC the highest praise possible ...really saved us some major discomfort and on top of that he helped us save some money too. Thank You Summers PHC & Gary! - Rob Q.
Vinnie is awesome! What a neat kid. He is just wonderful. I wish every repair man who came to my house was like him. Such a thorough and detail oriented guy. You really should have a million of him! - Charles A.
I have no complaints! Paul has done an excellent job and we have had great service! - William A.
Scott is a very likeable guy and is incredibly well versed in his field. We would be very happy to have him back! - Bill P
Jon was one of the most professional and friendly guys we have had in our home. Because of him we will continue to be customers and recommend him to others as a plumber. You have a good man working for you! - Nat & Amy S.
Clint did a great job. Give him a raise! I give him an A+. - Tom & Marlene M.
I am just tickeld to death with your service! All your technicians are courteous as can be. I love your products and service. Let me tell you, it is so nice to have the peace of mind that we are being taken care of. You can use me as a reference anytime. Thank you! - Ted H.
Summers Plumbing Heating & Cooling should be ( and I'm sure are ) very thankful to have such professional, respectful and honest people on their staff like Becky ( customer service dept ) whom I initially spoke to and she arranged a tech to be at our home the very same day I called (and he arrived early in the AM) to Brandon ( the tech who came and solved our a/c problem ). There was no high pressure "selling" and the price was very fair. Thank you Becky and Brandon. Because of you I won't hesitate to call you for any future needs and I will refer you to anyone I come in contact with who may need your services. - Dean C.
I don’t normally give compliments but I wanted to tell you how incredible your service is! I can't get over it. I was fully impressed with your tech Jacob, he was really good. He knew exactly what he was doing and was so polite! - Van P.
I have AC! Tommie is great and a phenomenal guy. I would like to request him for any future service! - Theresa D.
I just wanted to let you know what a great job Layne and Eric did installing our new unit! We are very pleased with them , they answer all of our questions. Also, Ed who sold us the system is very good. He answered all of our questions and did not pressure us into anything. We are very satisfied with our service! - William M.
Just wanted to say how impressed we were with Ed S. when he came out on our first service call. He is very knowledgeable and professional. We felt comfortable enough with him to ask for his opinion on what we needed for our under sized furnace and AC. He made us a deal we felt was a good for what we got. The installers Lane and Eric did a excellent job on the install. They were fast, did good work and cleaned up before leaving. Answered all our questions and then some. Couldn't ask for more from a heating and cooling contractor. This was my first contact with Summers but they are my go to company from now on. Highly recommend. - Bill & Claudia M.
My sump pump went out and heavy rain was in the immediate forecast. I called Summers as they had performed quality work for us in the past. Sean Risinger arrived within the hour and hit the ground running. He was personable, understanding, very informative and kind to my kids. In an age where soft skills are a lost art, Sean and Summers reception set the bar high! Keep up the great work and thanks for being exceptionally professional! - Chet
Fantastic! A big thank you to Cameron. Very friendly, informative and knowledgable. My air is now staying at a steady temperature. Woohoo, don't have to turn it up and down every couple hours. Hope to see Cameron in the fall for furnace tuneup. Thank you so much! - Marta P.
The guys did an outstanding job. They went above and beyond to get it working. Everything is running great now. Tell the boss to give them a raise! - Joe L.
Never in my life have I ever made a decision to spend so much money in such a short amount of time and Ed and Vinnie are the reasons why I felt so comfortable with that decision. I was so impressed and amazed by both of them that they are really top notch guys. Today the installers came to install the new unit and they did a great job, fast and cleaned up so well after themselves. I have never used or seen a company like Summers and will recommend you to anyone. Great job to everyone! - Fred S.
Never in my life have I ever made a decision to spend so much money in such a short amount of time and Ed and Vinnie are the reasons why I felt so comfortable with that decision. I was so impressed and amazed by both of them that they are really top notch guys. Today the installers came to install the new unit and they did a great job, fast and cleaned up so well after themselves. I have never used or seen a company like Summers and will recommend you to anyone. Great job to everyone! - Fred S.
Several times through the years we have called summers in a panic and every single time they have sent out someone very professional who took great care of us. I got several estimates recently for my new air conditioner, and by far got the most thorough and complete estimate by Ed. Also an outstanding installation job 92 professional installers who worked very hard and who were great to work with. The guys also relocated some duct work which I know ended up being a more complicated job than anticipated, and I am beyond thrilled with the result. I have recommended Summers for a long time, and will definitely continue to do so. - Rob L.
Devin was awesome! We had an emergency and he was here in about 10 minutes. Can’t say enough good things about Devin! - Sheena D.
Andy did a fine and excellent job. He is very polite. Really appreciated him. You guys have a good plumber in him - Tom B.
Josh was absolutely fantastic. Very professional and wonderful. He even offered to help carry my groceries in from the car. You don’t find good customer service now-a days but Josh went above and beyond. - David & Kristin R.
Devin and Paul have been polite, sweet and professional. I really appreciate them! - Linda P.
Had Corey diagnosis a plumbing problem.. I liked his shoes covers and his great work. thanks - E Schmidt
We are tickled pink with all the guys. The install was great and drain was great. We have never had anyone working on our house that was so nice and pleasant. All the guys were wonderful! - Blanca H.
Billy B. was the Plumber that did my repairs. He was very explanatory about the repairs and a perfectionist. He was organized and cleaned up everything after the repair. He was polite and very pleasant. I would highly recommend him to my friends. He also told me to call him if I had any questions or concerns about the repairs. - Patrice
We had a leak in our plumbing and noticed it around midnight. Devin was the plumber on call and after we called he was at our house in less than a hour!! He was amazing and very knowledgeable!!! He fixed the problem and helped educate us on our pluming and how it works!!! He was a lifesaver and would recommend him and the company to anyone!! - Andrew boruff
I have lived in Indiana since 2003. I have not had any good experience with plumbers nor AC techs.From the beginning last May, Gene, Mike and most recently Alan, have been consistantly courteous, informative, HONEST and professional. My poor husband lived in fear of hot weather as I sleep days and the AC, which was new in 2013, hadn't worked properly since we got it. I am so happy now! These guys are GREAT! - Deborah Poole Davis
My husband and I are very happy with our service on Sunday and Monday morning. They were definitely over in a half an hour when we had an emergency. Both technicians were very professional, explained everything, cleaned up the mess too. Very reasonable with the prices. I would recommend them to anyone! - Christa Gotschall
Thank you for the nicest crew I have ever seen. All the guys were so polite and not one came into my home without shoe covers. Way to go! - Lillian H.
I really want to compliment Max. He spent most of the day here and went way above and beyond what he needed to do. He was professional and fixed the issues. - Barb P.
We wanted to give the highest praise to Zach, Jon B and John N. All 3 of them were very nice, professional and so wonderful! - Allen D.
Dustin is excellent! He has helped to get my issues resolved! - Betty F.
Mac from Lafayette Summers PHC visited our home today to do a checkup on our furnace because of our service agreement.They called us to schedule it, we did not have to remind them which i really appreciated. Mac was very knowlegeable and explained what was needed to bring our system back up to "snuff"pricing and all. He was fast but also very effcient.I will continue to use Summers PHC in the future. Thanks Mac for a great job. - Fred R.
John and Rick were here to install a tankless water heater and sump pump. We were so impressed with both of them! They were very efficient, polite, nice and a true joy to have in our home. After they left, you couldn’t even tell anyone was here. They both have a great sense of humor! Great job guys! - Ryan S.
I was having water heater issues for many months. Being the cheapskate that I am, I didn't want to get a new one if it was still heating the water. It was 12 years old. I would have to reset my water heater every time I needed hot water. I contacted Summers because they had sent a post card for services. Most of them I didn't have such as central air. Alec was my tech and he gave me great info about what was going on. I decided it was best to get a new one.
When my water heater was installed, Alec did an exceptional job. He did a professional job taking everything out, including a water softener, adjusting the new one, hooking it up, then putting the water softener back to make it fit even better in the closet.
I am a very loyal customer when it comes to customer service. I will use Summers again for future needs. I applaud them for doing and expecting great work, and I applaud Alec for his great job in getting things done in a timely and professional manner. - Pete Law
I am so relieved that I have finally found a company I can truly trust. I have had so many con artist come into my home and try and take advantage of a woman that I dread every year when I had to get my furnace and air condition serviced. I would put it off for as long as possible. That ended last spring when Wayne from Summers came into my home and cleaned and checked my air condition. He was here for an hour and a half. He did the most thorough job ever! Wayne impressed me so much I called Summers again and had my gas water heater flushed. Another excellent job. Now it's furnace time. I did not put it off this time and called Summers right away. They sent Joe. He asked if I was having any problems and I told him like I've told every service man before him for the past ten years that I get a whiff of gas every once in awhile. He actually checked for a leak and found it and fixed it! Thank you Wayne and Joe, and thank you Summers for your excellent service and workers. You are very much appreciated. - Reba Wesley
thanks for prompt service - knowledgeable technicians - grateful for all the help you give - Robert Nowakowski did a great job yesterday - thank you!
service location above did not allow me to write where service took place - it was Hammond - not Crown Point - Mary LeVan
Rick was a great representation of your company. He was very professional and really took that extra step to pay attention to my questions. He is skilled at his trade and I greatly appreciated him! - Mary M.
Andy is one great worker, a goldmine! We really appreciate him and his work. You should give Andy a raise! - Richard W.
Devin and Ryan worked their behinds off! They were awesome. My drains are cleaner than they have ever been. They did a wonderful job! - Brenda C
I would like to thank Devin and Andy for being so nice, friendly and professional! - Patricia L
Tobias came out to inspect and clean my furnace he took the time to explain not only what needed attention but why. He was very polite and did a good job explaining how proper maintenance would extend the life of my system. Thanks Tobias! - Nicole G
Jason was very polite, friendly and explained everything to me along the way. - Jason M.
I live in Valparaiso and have been having service from Summers PHC for the last for years; I must say that Tony was our service guy today and he was awesome; did a great job; very professional and efficient; a very friendly and polite man; did his job with knowledge and professionalism; I would recommend him and this company to everyone. - Kathleen Hamernick
Very pleased with Aaron! He was very patient with my husband’s questions and he was extremely personable and knowledgeable. We enjoyed having him in our home! - Julia S.
Very pleased with both Paul and Andy. They were both very efficient and caring. They did a great job! - Ora L.
We were very pleased with such quick, professional service. Alan, our technician was able to prove our system was still under warranty, even after the original installers told us it wasn't. Really appreciate that he saved us $430.00. He was so polite, honest, and friendly! We will definitely be using Summers again. - Tom and Kim Ropp
I wanted to let the company know and any future customers, I have had a terrific service man in the plumbing department. His name is Richard. I have used Summers for a few years and he is the best. He is extremely dedicated, does exactly what he says, is considerate, and follows through. I will continue using Summers...and hope they appreciate what a fine example that Richard is for their company. Thank you so much! - B Burton
“Paul was a perfect gentleman. He was wonderful and got everything fixed. We were very happy with his service.” - Dan T.
Few years ago, had a bad storm, ruined the A/C and Furnace on my rental. This company, swarmed with people needing help, made sure to see everyone in a timely manor. When they arrived it was not a "oh come on hurry up we have others" they took their time explained all my options and not only into great detail, but lingo that I could understand! The units have been working great, my tenants are happy! Now, I am a returning customer and they are working on plumbing, furnace, and ductwork! Once again, came right away because bad leaking plumbing, took time working with me, just makes you feel safe and secure in your decision, and treats you as a person, not just a job! - Jeromy A Baden
“Cody did the best job I’ve ever seen. He never stopped working and was very efficient and clean. It was a breath of fresh air!" - Michelle J.
I just want to tell you how much I appreciated your Plumber, Caleb Gluff. I had recently lost my husband and, of course, my water heater went out and needed replaced. Caleb was not only compassionate about my situation he was professional and honest with me. He took the time to explain my options, assisted with the cleanup and installed the water heater and left NO mess.
I would recommend that young man and Summers to my friends without hesitation. - Sharon Sandmeyer
“We absolutely loved Aaron. I wish more companies had people like Aaron. Very respectful!” - Pastor Bill
“I was very pleased with the annual service call from Cody today. He was very polite and professional. He was able to address all the issues we had. We have had Andy and Devin out in the past and every time they were on time and completed the job efficiently. They were polite and completed the job!" - Kathy & Dale H.
Whether it be HVAC, water heater, you guys will be the one we call! Everything was stress free and the guys even explained a couple of my questions. Thank you! Your business cards are in a safe place, just in case, anybody who has a problem, don't hesitate calling these folks! Very satisfied. Thank you again. - Bob & Jodi Dodds
Jacob did a great job! He was very nice and professional. Kudos to Jacob! - Kellie C.
It took Zach 5 mins to fix our clogged kitchen sink. - Cami A.
I would like to recognize Josh for his professionalism, knowledge, friendly demeanor and customer service. Josh came out to my home yesterday for a simple furnace cleaning and “tune up.” Upon inspecting everything found a bad component and did an excellent job of explaining the issue and simple approach to fix it. I will be calling Summers again and will request Josh the next time we need help with our HVAC. - Ryan V.
"Tony Kimberlin has serviced our furnace at least twice. we are pleased with Tony's professionalism and courtesy. He is always informative and has gained our trust in his abilities." - Robert J. Fields
I just had my furnace professionally tuned-up and cleaned by Summers Plumbing Heating & Cooling located at 5296 E 65th St in Indianapolis. The service tech James Bary arrived at my home in the time frame promised. Mr. Bary was very polite, helpful, explained what he was going to do and answered all my questions. The pricing was as quoted. I would highly recommend this company and Mr.Bary. Job well done. I already scheduled a tune-up for my air conditioner in the spring. Thanks so much. Top notch company. - Cheryl S.
I initially called Summers as I had a flooded basement. The response was in a timely manner. The plumber arranged for the basement to be pumped out. The water heater and sump pump needed to be replaced and were replaced quickly. An inspection of our 16 year old heat pump showed a cracked heat exchanger. I opted to have a new unit installed. The installers worked all day on the installation of the new unit. A big shout out to Paul (plumber), Justin ( heat pump inspector), and Ryan and Aaron (installers) as well as the office person that called to notify me of workers coming to my home. They all were pleasant and courteous! - Catherine Ramey
The professionalism of Devin Fairchild was very helpful. He also explained the whole process of taking care of all the issues we were having with having a water heater installed. He also suggested we become a member to benefit from the visits to review and inspect everything to see if it is running well. I would definitely recommend this company to anyone. - Alison Barker
Very happy with services. All the guys were great and informative. Justin enjoys his work and is proud of it. We are very appreciative and thankful for the service! - Michelle J.
Angel was amazing! We really liked him and he was very professional. - Nathan P.
Zak was the most professional tech and was wonderful. He is proud to be part of Summers and you should be proud to have a technician like him. He was just all around impressive and great attitude! - Phoebe W.
During a routine check, I happened to mention something that we considered a potential problem. With absolutely NO pressure, Alan and I talked about the "problem" and just as a trusted neighbor would do, he offered some suggestions on how his company could fix my issues. We talked some more and I decided to implement his suggestions.
I'm SO happy that I did! Our home smells great. No more lingering cooking odors!!! Nothing but fresh air!
I've had them for a little while now and I've always been satisfied by their professional demeanor, knowledge, and skills. So happy they are our HVAC guys now!! - Rchard H.
Andrew was very personable, knowledgeable and on time, even for a Friday night! I will definitely use them again! - Teresa M.
We had a problem with are heat and called Rodney at Summers Heating and Air. He did great work in a very reasonable amount of time. - Tyler L
Aaron H. did a wonderful job. We have water again! I don't normally do this but his work needed to be acknowledged! - Patty C.
Max did an outstanding job. Really took his time to explain everything. Clark was great as well. Really wanted managers to know they were both great! Always feel great after the guys leave knowing he was taken care of. - David & Brenda Ayers
Such a great experience. Scott and Miguel were pleasant, polite and did a great job. Very please with the service. - Brian & Angela B.
Eric and Layne were great. Very pleasant and respectful. They did a wonderful job. - Tim W.
Wanted to say how much we appreciated Angel and his work. He did a great job and was very open. Angel is welcome in this house anytime. - Laurel D.
John B was very professional, thorough, and friendly. I would highly recommend this company and technician. Very pleased with the service and Summers. - Jean T
I had two fantastic and knowledgeable techs come out to my house today in Hammond to help with a clogged main waste line. I called for service and within 15 minutes they arrived and were very courteous and walked me through everything that I needed to know and all of the actionable steps they would be taking. They did everything as they planned and within minutes of starting, they had the clogged pipe opened and diagnosed what the issue was. They walked me through what steps I should take in the future, cleaned up nicely and left. Leaving me extremely satisfied and making a loyal customer for the future. Prices were very reasonable and as stated, the service was impeccable. Summers with be my go to plumbers for the future! - Brian Farrar
My wife and I just want to say how fortunate we were to have chosen Summers. Jonathan thoroughly explained our problem and offered clear solutions. Both Jonathan and Jordon were very professional, courteous, and respectful of our home. We have already shared this with several of our friends. We would certainly call Jonathan, Jordon,and Summers for any future plumbing needs. - Ken & Debby Doty
We found Summers in Marion online and made a call for repair on our old leaking kitchen and lavatory faucets. John came the same day. He was professional, knowledgeable, skilled, friendly and conscientious in his work. We realized that the old faucets needed to be replaced. John did a super job! We love the new updated kitchen faucet/drains and lavatory faucet and are very happy with them. Summers is a "keeper" for all our plumbing, heating and cooling needs! Thank you John. - Larry Chamberlain
Chris was really nice and couldn’t have been more helpful. He really did a nice job and we appreciated him! - Ryan E.
Chris was very professional. He was an answered prayer and made me feel great about switching to your company. - Kimberly P.
Tyler did such an excellent job. He was so friendly and pleasant. We bought a few products from him. Tyler was excellent! - Adam & Lindsey K.
I'm a first time customer and found all of the staff to be helpful and funny. When it's 19 % out and no furnace they kept me warm. Thank you - dawn
It was not an easy job but Rick really took the time to explain everything and draw up pictures. He fixed the issue and it was very much appreciated! - John & Kim C.
You guys are fantastic! Barry was excellent and very professional. He knew what he was doing and his job. - Clarrence P.
Dakota is the absolute best technician we have had in our home. Always on time, friendly and takes care of all of our heating and cooling needs. I'd definitely recommend him to anyone. - Bobby T.
This testimonial starts with Clint Ritchie coming to our house to check out the backup problem we had begun having just a few days before. Clint is a great guy who did a great job for us. First he sent a camera down our drain to find the problem. He then sent a clean out snake down our drain to try to clean out the clog. Being unsuccessful, partially because of the design of the line that I had installed some 32 to 35 years before, he determined that more drastic measures were needed. He spent the next hour or so explaining to us the problem and answering our questions.
When we had decided to replace our main drain, he said that he would be out the next morning to get started. They (Clint, Neil, and Aaron, I think it was Aaron) began by starting at the house, basement depth (about 6 feet deep), excavating, and in three days, with a lot of hard work they had the clog removed and the drain replaced. They worked safely and speedily and got the job done in a very professional manor.
We are very satisfied customers, and we would highly recommend Summers and this team in particular.
Thank you, and thank you again for the job well done.
From highly satisfied customers,
Jeff and Bonnie Martin - Jeff & Bonnie M.
Brett was exceptionally polite and really showed concern. He is a very intelligent plumber. All of the guys who have come out have been a great representative of your company. - John F.
Clint was fantastic during my family's emergency. Last Saturday I found water in my crawl space. I called a few other companies' "emergency" lines only to be told that the soonest they could come out would be Monday (2 days later!). Summers was the only company that actually put me in contact with a real plumber. Clint arrived at my home within the hour, assessed the problem, determined that it truly was an urgent situation, and began to fix it right away. From the first call to the time he finished, I knew I was in good hands and that the job would be done efficiently, and correctly. Thanks a lot! - Brandon
Chris, Jim and Aaron were all wonderful, very helpful and polite. It was comfortable having them in my home and we were pleased with all the services. - Bill B.
Jimmy did an outstanding job. Very polite and explained everything to me about the visit and the tune up. - Geralyn D.
We Have a rental Unit in Columbus In. We had received Coupons and advertisements From Summers over the last few years. The Furnace we had was 30 Years old and had served its purpose however being the penny pinches we are we wanted to get another year out of it. The technician showed us with a scope just what a bad idea that was. It was literally falling apart from within. He explained why fixing it was just not possible and dangerous so we bought a new unit. So glad we did the work was clean and professional. Done right. Very impressed and glad we called Summers. Great job ... Diana G & Bob E - Bob ELias
Getting a disposal clog on friday night is never fun but Devin was professional and helpful after a very long day for him. He found a bigger issue that was causing repeated clogs but had a solution. We were referred to a restoration company for some cleanup and he had them at our house on Saturday, then he returned to finish the original issue. We are very relieved to have a service plan in place with Summers and Devin is a big reason for that. Every step and cost was explained, and no extra selling was involved. Thank you!!! - Jill
I used this company today for the first time for a plumbing issue. Top Quality Performance from my initial request for service to a speedy resolution by the two gentleman that came to my aid. i will never use another plumbing company and plan to change my HVAC servicing needs to Summers as well. Knowledgable, great price, and timely service. a company I feel I can trust based on the service I received today. - Jeff Leach
When I needed prompt service on my drain, Rick delivered. He arrived on time and presented himself in a polite and courteous manner. He was thorough, efficient and informative. Thanks Rick for your professionalism and excellent service. I am now a loyal customer and big fan. - Leslie
To Whom This May Concern:
First, I'd like to add my positive feedback about your company and it's services to the list of satisfied customers, whose testimonies I have already read on your website (which encouraged me to go with SPHC in the first place). Along with that, I'd like to state that I was equally impressed with your whole website in general. It is one of the most attractive, professional, and informative websites I have ever seen! All of the helpful information I read there was truly instrumental in persuading me to choose your company over your competitors. I had contacted four other companies in my search for the right contractor to help restore heat in my home (after being without heat in the very cold outside temperatures we had experienced here in Lafayette for over a week), but after I read the information on your website....and learning of your “A+” rating with the BBB (with NO registered customer complaints)....I KNEW Summers PHC was the right choice for me! Additionally, it may interest you to know that seeing your full-page advertisement in the “shopsmart” magazine was also very instrumental in helping me to choose SPHC.
Secondly, after I met 'Allen' ('not sure if I spelled his name correctly, but who performed the initial service / diagnostic visit, and who took the time and effort to sit down with me and explained exactly WHY I needed a new unit), and the others who installed my new furnace so efficiently and professionally, I was sure that everything I read about your company online was true!
Lastly, I am VERY pleased with my new heating system that “Summers Plumbing, Heating, & Cooling” has installed for me.....and I feel that the price was competitive (and worth it). So far, my new heating system is performing very well and has met my expectations (most-assuredly). Also, I am very satisfied with the new thermostat. As the initial SPHC Representative and I had discussed, I was a bit concerned about replacing my old 'mercury-bubble' dial unit with a new 'push button', self-lit model.....but now, I am so pleased with my new, updated thermostat, and do not wish to go back to what I had before!!
Next on the agenda for my home is a new garbage disposal (replacing the old one that has failed).....and I think it is obvious what company I will choose to do THAT for me. :-) !!
~D.J.R., Lafayette, IN 47909. - Donald Reid
Our initial furnace and AC install was not up to our satisfaction. However, James Bart and the rest of his team came back and made it right. Showing great customer service and craftsmanship. Thanks again. - Randall B
Due to a referral from the previous home owner, I signed up for an annual checkup on our HVAC and plumbing systems 2 years ago. During that time, I found that not only does Summers employ professional, courteous and through technicians, but their front office staff is second to none when it comes to being friendly and understanding in time of need. I refer to them as Director's of 1st impressions! When it came time to replace our furnace, AC and water heater, there was no doubt that Summers would be my contractor of choice. Hats off to Zack B, Chris D. Angelic E., & Hannah for being "Best in Class" in what they do! - Art K.
Clint and Aaron did an excellent job on our tankless hot water heater. Clint was very knowledgeable and answered all of our questions throughout the process. They were extremely professional, polite, and honest. I will be calling on Summers again for my plumbing needs! - Michelle and Brian S.
Summers was a fantastic company to work with! They were very accommodating especially Wayne from the Dayton office. He went over all the options we had and explained which furnace system would benefit us and our home the most! And not to mention everyone else was a pleasure to work with! Thank you again. - Clint and Kelsey Hancock
I had low water pressure issues in my home and had my water softener replaced today with Zach. He was great! Very nice and professional. Extremely knowledgeable about the services he provides. His help today exceeded all of my expectations. He did an awesome job explaining everything to me and got me a great deal on the work. I wouldn't use anyone else. Zach really went above and beyond. I am very happy with the Summers experience once again. Thank you Zach! I really appreciate all of your help. - Promise M.
Very happy with the job. They did a really good job, worked like crazy and really knew what they were doing. Very professional and clean even left the space cleaner! You have a couple great installers working for you! - Danny F.
We were extremely thrilled with the service. Chris W was very diligent and went over everything. He really went above and beyond. - Ginny R.
Vaughn is absolutely amazing! He has been out a few times and he goes above and beyond to take care of everything. He does a lot of extra stuff. We really respect his knowledge. - Erik & Christi S.
I had water leak under my house ,I'd seen your trucks all around town,not knowing who else to call l gave you guys a shot.John came out , I told him my problem,within prolly 30 min.i have water with more pressure then I'd had in a long time,he explained their services and everything else.
I'm sold,I've told other friends about you guys,
Rock on......jan and Brenda m
. - Jan marks
The service technician was awesome, Rob Nowakowski!!!! I started with this company in December 2016 because of the awesome special on furnace maintenance. In January I had an emergency call due to no heat on a Sunday, Super Bowl Sunday in fact. He showed up with in a hour!!! Today he did maintenance on air conditioning unit and fixed a problem that a previous company made with out costing me a fortune. Definitely will recommend this company to friends and family!!! - Deborah Wonn
I had a water heater put in a few weeks ago and Jim was great! He installed it the same day and was very reasonably priced. I purchased the maintenance plan and had my are conditioner service today and the technician did amazing! Both were very personable!! I highly recommend them! - Ashley Mullins
This was our first time for service. The Technician, Brian Dodd was most professional and helpful. Due to a fixture we bought delaying the work the company was most agreeable with coming back to finish at no extra charge. I will recommend and use Summers again. I need to mention that truck, equipment and technicians were clean and pleasant to discuss options and provide assistance. - Robert Hendershot
Great service. Fast and efficient. I have a lot of confidence in their Technician, Jordan. - Joanne Garcia
Kyle did an amazing job. He deserves a raise! - Aurelia W.
The faucet and sink look nice. Aaron H. did a really good job. We want him for all of our plumbing needs! - Vickie P.
Dustin and John N did a great job. The level of professionalism, work and friendliness is top notch. A great feeling after they leave knowing that everything is taken care of and if anything does go wrong you stand by it! - Art K.
Rick was awesome and we greatly appreciated his help. We appreciated that you sent him and got it taken care of so quickly. - Claire F.
Dustin and John have been fantastic and have done a great job. Very impressed with them! - Michael J.
Matt and Joe were very pleasant, professional and took the time to explain everything they did and how everything works. I am a single mom and really appreciated the time they took, and even cleaned up! - Teri Clark
Very pleased! Had a problem and they came back quickly and fixed it. - Robert Volland
I would recommend John Brown for any of your plumbing needs. He was efficient and extremely helpful with our situation. Summers is a great company to work with. - Joshua Lehman
I wanted to thank you all for saving our basement. The guys were amazing and did a fabulous job! - David T.
Aaron was patient, friendly and did a wonderful job! - Pinkie E.
Vaughn is awesome and does a great job. He even called this morning to check on us! - Terry D.
Tommie was wonderful and pleasant. Kudos to him on a great job! - Mary B.
Aaron was out overnight on call. He did a wonderful job. He made us comfortable and knew what he was doing. - Teresa M.
Jordan J. was our technician. We had a leaky outside faucet. We thought he'd need to go through the outside wall to repair it, & we were very skeptical when he said he needed to fix it by going through a wall inside our house. Well, he knew what he was doing & had it fixed in such a short period of time. Jordan was extremely friendly, professional, & more knowledgeable than we apparently were...LOL. Highly recommend Summers. - Manny & Denise Mercado
Nick was very helpful, polite, and on time. I would highly recommend this service. - Debbi
My tech was Andy Penwell.. I cannot say enough how impressed I was with the exceptional service and the friendly personality I received from him personally. I'm sure the other text is just as good but I can only vouch for the gentleman that came out to my home. I own a carpet cleaning service business myself. He was very genuine and super friendly not only that extremely thorough and his job. My future appointments I will highly request him to come back out again. The service business is a relationship building business. I give him a A plus plus - Robert stigall
they came promptly at the window time that they said they would, did a great job. Reasonable prices. Extremely satisfied will use them in the future if the occasion arise. - Mike Rodgers
John N. came out today to replace a leaking valve under our sink. He did a great, professional job. Appreciate his work. - Tom A.
Chris was very quick and came out right away. He was very honest and gave us lots of suggestions. He was just wonderful! - Jodi M
The guys have all been great. Quick responses and they were all great and polite. Just fantastic. - Jim S
Just wanted to let you know what a great serviceman Justin is. He is always pleasant and great to work with. We will see him in the fall! - Mark M
Andy was a really nice guy. He was very efficient and kind and we appreciated him! - Andy P
We installed 2 geothermal units in our home and ran into some issues caused by not knowing the history of the home.
Summers worked patiently with us for several months. They then came in, fixed the problem and went over and above to take care of us. Every employee we dealt (there were many) were professional, courteous, personable, caring.and always prompt.
Thank you Rick Jenkins, Russ and all you other employees for making our experience much better than it could have been.
Walter and Catherine Jackson - Walter Jackson
I called for a 2nd opinion about my residential air conditioner, & wished I had called Summers first. They verified what the 1st company said about the repairs needed & even went as far as telling me the price I was quoted was very fair, said the repair sounded right & I should use the 1st company!!! They promptly called me back & were very kind. Definitely will be calling for future issues! - Tabitha Eaglen