From: "A Very Satisfied Customer!"
“To Whom This May Concern:
First, I'd like to add my positive feedback about your company and it's services to the list of satisfied customers, whose testimonies I have already read on your website (which encouraged me to go with SPHC in the first place). Along with that, I'd like to state that I was equally impressed with your whole website in general. It is one of the most attractive, professional, and informative websites I have ever seen! All of the helpful information I read there was truly instrumental in persuading me to choose your company over your competitors. I had contacted four other companies in my search for the right contractor to help restore heat in my home (after being without heat in the very cold outside temperatures we had experienced here in Lafayette for over a week), but after I read the information on your website....and learning of your “A+” rating with the BBB (with NO registered customer complaints)....I KNEW Summers PHC was the right choice for me! Additionally, it may interest you to know that seeing your full-page advertisement in the “shopsmart” magazine was also very instrumental in helping me to choose SPHC.
Secondly, after I met 'Allen' ('not sure if I spelled his name correctly, but who performed the initial service / diagnostic visit, and who took the time and effort to sit down with me and explained exactly WHY I needed a new unit), and the others who installed my new furnace so efficiently and professionally, I was sure that everything I read about your company online was true!
Lastly, I am VERY pleased with my new heating system that “Summers Plumbing, Heating, & Cooling” has installed for me.....and I feel that the price was competitive (and worth it). So far, my new heating system is performing very well and has met my expectations (most-assuredly). Also, I am very satisfied with the new thermostat. As the initial SPHC Representative and I had discussed, I was a bit concerned about replacing my old 'mercury-bubble' dial unit with a new 'push button', self-lit model.....but now, I am so pleased with my new, updated thermostat, and do not wish to go back to what I had before!!
Next on the agenda for my home is a new garbage disposal (replacing the old one that has failed).....and I think it is obvious what company I will choose to do THAT for me. :-) !!
Sincerely,
~D.J.R., Lafayette, IN 47909.”
